Forestside House - casa moderna y espaciosa perfecta para grupos y familias

Hi Ian, Thanks for taking the time to leave a review, we are so glad you all enjoyed and thank you for being excellent guests! Hopefully we will see you in the future! Kind regards

Many thanks for the review and we are glad you enjoyed your stay. In regards to the towel hire and extra charges for electricity and oil, we did trial both ways of doing things. Being a large house if we were to include the electric and oil we found we had to add a blanket price onto the rental cost which seemed very unfair to the many smaller groups we have stay and the groups who use our house as a Base and are out sight seeing most of the day who would naturally use much less. Being part of the Northern Ireland Tourist Board we have to be seen to be energy efficient and after a years investigation on the usage, it was found that guests tend to have much less usage when paying for what they use thus less energy wastage. The property is self catering and therefore will be differences from a hotel ie towels and shower gel, although we like to provide the nicety for our guests to be personally checked in. Guests do not always state what time they plan to arrive and therefore we do not put the heating on in such a large house if the time of arrival is not stipulated for the reasons above. We appreciate the time you have taken to review our property and we are always reviewing the comments and working hard to provide the most pleasant stay for our guests. We hope you also appreciate the points explained and have a better understanding for the way things currently run as they do. Kind regards, Forestside House.