We stayed in a 2 bedroom Master suite for 1 week. We purchased John's week. John was helpful with the booking via phone, text and email. This is a very safe resort with guard gated entrance and a nice private beach. The beach is a little rocky though, it didn't bother us but others mentioned it to us. The buildings, architecture, trails and pathways were very nice and well maintained.

The pools were nice and kid friendly. The staff had a piñata and some other fun activities for the kids. There were not many children because of the time of year we were there.

There was plenty of room. The beds were comfortable and the rooms were clean. House keeping was great and cleaned our rooms when we wanted. The restaurants were good and the staff was very friendly and helpful.

This is a "Timeshare Resort", we declined to participate in a sales meeting and did not get much pressure to attend. We were up front that we were not interested. We talked to another family who said during their sales meeting they were pressured by several representatives and it lasted 5 hours.

The golf cart size shuttle trains that get you around this huge resort were very loud and we could hear them from our room, that is really the only thing we could complain about.

We easily bought tours to Xcaret and Chitzen-Itza from the front lobby.

You get a wristband that shows you are staying at the resort. BE CAREFUL outside the resort as the band is advertising where you are staying and opens up scams in Playa Del Carmen. Guys will approach you and say they were your waiter at the resort and "come in to my mother's shop". Hard to remember all of your waiters and staff!

This is NOT an "all inclusive", all of your meals and purchases are charged to your room and you authorize a line of credit to your credit card.

We will stay there again!