First I would like to thank you for the interest in our property at the Moon Palace.
If you have not had an all inclusive experience, you are in for an amazing treat! My husband and I married at the Palace resort in Cozumel last summer, and immediately fell in love with the resorts. If you frequent the Place resort, you know how amazing it truly is. This is a five star resort, where you will receive the most incredible service imaginable. You will be greeted with a warm towel, and a refreshing drink upon arrival. The staff will get to know you, and cater to your needs individually.
Let us know if you have any questions, and we look forward to booking with you!
Suite includes- 1 King bed or 2 double beds, double Jacuzzi, private bath with shower only, balcony. Liquor dispenser contains premium brands, Mini bar contains sodas, bottled water, juices & domestic beer. In room wine, TV with satellite, purified water, Farouk Biosilk bath amenities, bathrobes & slippers. Digital safe (laptop size), Individually-controlled A/C, Coffee Maker, direct dial telephone, alarm clock, hair dryer, iron/ironing board and wireless internet. 24-Hour room service & Turn down service. Non-smoking rooms available. Moon palace has three sections, Sunrise, Grand, and Mizuc. You can request which section you would like to stay in, but let me give you some background on what each section provides. I'll start with the Grand- the grand is tranquil and quiet, its all about Zen and relaxation. The grand has great bars, and restaurants, and its the newest part of the Moon palace. The grand is also located at the back of the resort, so your room would be garden or resort view. There aren't any ocean view rooms at Grand, but the rooms are a bit bigger. Sunrise is where the teen club is housed, arcade, simulated surf, and other family entertainment options. Mizuc is where the kid club is housed, again with family oriented entertainment options, yet a bit more quiet then sunrise. Both Sunrise, and Mizuc have amazing ocean view suits. You will also enjoy a $1500.00 resort credit(which I love). You can use this credit for the spa, golf, tours, dolphin tour etc...The way the credit works is that you pay taxes on your services at a rate of 16%. So if you get a $100.00 massage, you only pay $16.00 for tax. Another great thing about an all inclusive resort is that tips are included in the rate. With your stay you will also receive a free manicure and pedicure for two, two 25 minute massages, free ground transportation(includes airport transport), and two free tours. Lastly, I want to mention that there are 10 different restaurant choices with just as many bars. All of your food and drinks(alcohol also) are included. And let me tell you, the food is excellent!!! Also, anything you like can be ordered and brought to your room as well(24/7). As VIP guest, you will enjoy priority seating at restaurants, special menus, superior customer service, and deluxe room categories. The palace has six other resorts in Mexico which you will also have access to, if you chose to take a day trip. Also, if you would like to book a stay at any other resort, I can assist with that as well.