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★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney

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Habitación
Habitación
Habitación
Habitación
Zona de estar

Comentarios

7,6 de 10
Bueno

Aspectos destacados

  • Piscina al aire libre
    Date un chapuzón en la refrescante piscina exterior, algo poco común en la zona.
6 habitaciones3 baños14 huéspedes

Servicios populares

  • Piscina privada
  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en garaje disponible
  • Cocina
  • Lavadora
  • Aire acondicionado

Echa un vistazo a la zona

Ver en el mapa
Kissimmee, FL
  • Place, Campo de minigolf Bonanza Golf & Gifts
    ‪A 2 min en coche‬
  • Place, Walt Disney World® Resort
    ‪A 6 min en coche‬
  • Place, Parque temático Disney's Animal Kingdom®
    ‪A 8 min en coche‬
  • Airport, Orlando, Florida (MCO-Orlando Intl.)
    ‪A 31 min en coche‬

Habitaciones y camas

6 habitaciones (capacidad para 14 personas)

Dormitorio 1

1 cama de matrimonio grande

Dormitorio 2

1 cama de matrimonio grande y 1 cuna

Dormitorio 3

1 cama doble y 1 cama individual

Dormitorio 4

1 cama doble y 1 cama individual

Dormitorio 5

1 cama de matrimonio grande

Dormitorio 6

1 cama de matrimonio

3 baños

Baño 1

WC · Solo ducha

Baño 2

WC · Solo ducha

Baño 3

WC · Solo ducha

Otros espacios

Porche o patio hawaiano
Cocina
Oficina
Zona de comedor independiente
Comedor

Acerca de este alojamiento

★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney

Oferta de último minuto disponible!¡Por favor llámanos para darte detalles!

* No vecina, solo un vecino al lado
* Altura del piso a techo: gran diseño
* Distancia a pie de la Casa Club
* Famous Resort, 24/7 Walmart cerca de tiendas de comestibles.

Esta casa de 6 dormitorios se encuentra en Windsor Hills Resort, una ubicación privilegiada de Orlando, que ofrece una corta distancia de menos de 10 minutos de Walt Disney World y sus 4 increíbles parques temáticos.
Con capacidad para hasta 14 personas (más una cuna de tamaño completo), esta villa ofrece habitaciones en ambas plantas, ¡incluyendo 2 habitaciones temáticas para niños!
La piscina privada y el spa, protegidos con malla, son la manera perfecta de disfrutar del clima cálido de Florida y de tener un día de descanso bajo el sol después de largos días en los parques temáticos.
También hay una sala de juegos con air hockey, futbolín y mesa de billar, ¡diversión para toda la familia!

Dormitorios de la planta baja:
King Size Master con baño (ducha, bañera, tocadores dobles)
Habitación tamaño king con baño privado (combinación de ducha / baño)
Dormitorio de matrimonio
Polvo y lavadero se encuentran abajo

Dormitorios de arriba:
Dormitorio de tamaño king
2x habitaciones temáticas cada una con una cama doble y una cama de tamaño completo
Cuarto de baño familiar (ducha / bañera combo)

Área de estar principal:
Espaciosa y cómoda zona de estar con una sección de cuero y una silla decorada con vistas a la cubierta de la piscina privada a través de puertas corredizas de vidrio

Cocina:
Totalmente equipado con una barra de desayuno de 3 asientos.
Refrigerador / congelador, horno, microondas, lavavajillas, cafetera, tostadora, licuadora
Todos los utensilios, utensilios de cocina, vajilla, cristalería.

Comida:
Asientos de mesa 8 personas

Entretenimiento:
Cada habitación está amueblada con un televisor de pantalla plana y acceso a wifi gratuito
Sala de estar principal tiene un televisor de pantalla plana grande
La sala de juegos temática tiene una mesa de billar de hockey aéreo, futbolín y billar, y una mesa alta de 2 asientos

Espacio al aire libre:
Apantallado en piscina privada y spa desbordante (calefacción opcional)
Tumbonas 3x, mesa de patio 6 plazas
Cerca de la piscina de seguridad para niños

Nota:
- El calor de la piscina opcional es de $ 25 más impuestos por día.
- La parrilla de gas para barbacoa opcional con tanque de propano lleno está comenzando desde $ 65 / semana más impuestos

Añade las fechas para ver los precios

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Windsor Hills - Oferta de último minuto $ 160 por noche
Windsor Hills
  • Piscina
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
8.8 sobre 10, Excelente, (97 comentarios)
Windsor Hills - Oferta de último minuto $ 160 por noche

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 21
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar
[2695ML WH] By booking this reservation, you agree to the additional policies, terms, and conditions below. GENERAL RULES: The primary guest on t...

Información importante

Otros detalles

Número de alojamiento: 7135624
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.

Información sobre la zona

Kissimmee

Esta casa de vacaciones se encuentra en el barrio Windsor Hills de Kissimmee, cerca de parques temáticos y cerca de un parque acuático. Complejo de entretenimiento Old Town y Flamingo Crossings Town Center son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a otros atractivos turísticos como Walt Disney World® Resort y Island H2O Live!. ¿Viajas con niños? Pues tienes que llevarlos a Disney's Hollywood Studios® y Parque acuático Disney's Blizzard Beach: ¡se lo pasarán en grande! Tendrás la oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua o vela, pero también podrás vivir grandes aventuras practicando el ecoturismo o el ciclismo en las inmediaciones.
Ver más casas de vacaciones en OrlandoSe abre en una ventana nueva
Mapa
Kissimmee, FL

Qué hay en los alrededores

  • Campo de minigolf Bonanza Golf & Gifts - A 2 min en coche - 2.4 km
  • Walt Disney World® Resort - A 6 min en coche - 4.7 km
  • Parque temático Disney's Animal Kingdom® - A 8 min en coche - 5.5 km
  • Centro comercial Disney Springs™ - A 12 min en coche - 15.0 km
  • Parque temático Magic Kingdom® - A 14 min en coche - 15.7 km

Cómo moverse por la zona

  • Estación de tren Kissimmee: 25 min en coche
  • Kissimmee, FL (ISM-Kissimmee Gateway): a 22 min en coche

Restaurantes

  • ‪McDonald's - ‬A 3 min en coche
  • ‪Starbucks - ‬A 2 min en coche
  • ‪Del Taco - ‬A 3 min en coche
  • ‪El Cafetal Bakery & Restaurant - ‬A 3 min en coche
  • ‪Osaka Bay Buffet - ‬A 3 min en coche

Preguntas frecuentes

¿En ★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney hay piscina?

Sí, este alojamiento cuenta con una piscina al aire libre. Encontrarás piscinas climatizadas o de otros tipos.

¿Cuánto cuesta alojarse en ★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney?

A fecha de 5 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en ★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney el 24 de ago de 2026 son de al menos 260 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En ★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en ★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en ★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en ★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney?

La salida se realiza a las 10:00.

¿Dónde se encuentra ★ recientemente renovado ★ 6BR Luxury Windsor Hills Pool Villa - 2. 5 millas de Disney?

Esta casa de vacaciones para familias se encuentra en el centro de la ciudad, a menos de 5 kilómetros de Island H2O Live! y Walt Disney World® Resort. Club de golf Mystic Dunes está a 3,7 km de distancia.

Comentarios

7,6

Bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
17 comentarios de un total de 34 con una puntuación de 10 - Excelente
4 comentarios de un total de 34 con una puntuación de 8 - Bueno
5 comentarios de un total de 34 con una puntuación de 6 - Normal
2 comentarios de un total de 34 con una puntuación de 4 - Mediocre
6 comentarios de un total de 34 con una puntuación de 2 - Horrible

6,8/10

Limpieza

8,4/10

Llegada

6,6/10

Comunicación

9,2/10

Ubicación

6,2/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Christine D.

Great holiday!!

Loved our vacation in this home. Lots of space! Pool was fantastic! Well equipped!
Se alojó 10 noches en marzo de 2019
Respuesta de VrboOwner el 28 de mar de 2020
Thank you so much Christine! It was a pleasure hosting you!
Verificado

10/10 Excelente

Karen K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Our Orlando vacation

This house was perfect for the type of vacation that we had. There were 12 of us and we had a great time, The pool was wonderful and there were enough bedrooms for all. Thanks for helping us to make wonderful memories
Se alojó 7 noches en junio de 2019
Respuesta de VrboOwner el 28 de mar de 2020
Thank you so much for your great review Karen! We would love to have you back!
Verificado

10/10 Excelente

subrina j.

Great experience!

First time to live in vacation home, Very comfortable and relax! will come back again.Thank you!
Respuesta de VrboOwner el 4 de oct de 2022
Thank you so much for your positive review. We are so happy to hear that you enjoyed your stay. We welcome you to book with us again anytime! :)
Verificado

10/10 Excelente

Steven B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excellent Vacation Home

Vacation home was in a great location. All amenities. Only complaint was pool was being cooled the first few days and Temp was 65 degrees. Too cold for any of us to swim.
Se alojó 7 noches en julio de 2020
Respuesta de VrboOwner el 2 de ago de 2020
It was a pleasure hosting Steven . They left the house clean and tidy and were very mindful of the place! Sincerely and warmly recommended!
Verificado

2/10 Horrible

Rebecca L.

Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
DO NOT RENT THIS PROPERTY, ESPECIALLY IF YOU HAVE CHILDREN OR HEALTH PROBLEMS!!!!!!!!!! The pool & spa lights were broken for over half of our stay (a SERIOUS safety concern considering we have young children). Host kept claiming maintenance was coming *FOR 4 DAYS*. Maintenance finally arrived on day 4, after I repeatedly contacted host and reached out to VRBO multiple times also (but worker didnt fix them). Maintenance finally came back out on the 5th day and fixed them, however, the wall switches still weren't working so the lights remained on for the rest of our stay (probably why they burnt out to begin with). And while it was warm in the house for most of our stay, as soon as we ran the dryer for the first time on the 4th day of our stay, we found out that the vents were blocked or clogged, so the ac stopped working and the dryer air was backing up into the house. It was completely unbearable and 5/7 of the people in our party ended up sick. The temp was between 86 and over 100 inside for 75% of our stay. Despite reporting the problem repeatedly, maintenance didnt fix it until 2 nights before we left (at around 10pm), so we had working ac for approximately 36 hours of our entire 8 night/9 day stay. The hosts were semi-responsive but offered no resolution unless they were pressured by VRBO. Absolutely disgusted.
Se alojó 8 noches en marzo de 2026
Respuesta de VrboOwner el 5 de may de 2026
Thank you for sharing your feedback. We’ve forwarded your concerns to our team, who will work on improvements to ensure a more comfortable stay for future guests.
Verificado

10/10 Excelente

Daryl W.

Great home in perfect location!

We could not have been more pleased with this house. The space worked out perfectly for every family member. Very clean and nicely decorated home. The beds were comfortable. Enough cookware. It was super convenient to Universal and Disney. There's a Walmart nearby for provisions. Only few minutes walk to resort pool. Kinds enjoyed the water park and sliders there. We would stay here again for sure if we visit Orlando again.
Respuesta de VrboOwner el 3 de oct de 2022
Thank you so much for your positive review. We are so happy to hear that you enjoyed your stay. We welcome you to book with us again anytime! :)
Verificado

10/10 Excelente

Patrick S.

Clean, convenient, renovated home!

We've done a lot of rental homes and Windsor Hills is the best for family with kids near Disneyworld. Windsor Hills has a fantastic water park and pool free to guests. Gated community provides extra security. You are about 12 minutes to the front gates of Disneyworld from this home. And this specific home is the cleanest one we've ever rented (and we have had some good ones before). It also is evident that it was remodeled just a short time ago, 2018 I think. The home's interior was very nice, kids with us especially loved the pool. Nice, new kitchen appliances, easy to communicate with owners and management team, fairly new flat screen TVs throughout provided excellent quality pictures. Handsdown I would rent this again.
Se alojó 9 noches en febrero de 2019
Respuesta de VrboOwner el 28 de mar de 2020
Thank you for your great review and feedback Patrick! We would love to have you back!
Verificado

4/10 Mediocre

Edward P.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio

Badly in need of repair

Good location - that’s the only positive. Broken and inoperable is the norm. Ripped upholstery. Stained sheets. Stained towels. Broken light switches. No operable pool lights. No lights working in game room. Holes in the wall everywhere. Stained carpet. Missing towels. 4 days later, management company never brought them.
Se alojó 4 noches en octubre de 2021
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for the feedback. We sincerely apologize for the fact that you were disappointed with your stay with us and would like to highlight the fact that yes there were issues during your stay, however we pride ourselves in excellent service and work quickly to resolve the same, evident from your report. We have a dedicated team that is willing and able to assist guests once requested. We would also like to use this opportunity to remind you and advise future guests to take the time out to carefully peruse our listings, as we provide a detailed list of the starter/basic amenities we provide for our guests and this can help to avoid confusion. We however can understand that there might have been some amount of miscommunication. This feedback has been passed on to the relevant department and a team member We again apologize and thank you nonetheless for booking with us.
Verificado

6/10 Normal

Ralph U.

Very Nice 6 bedroom house staged like it was for sell, but not relaxing, and comfortable.

Definitely NOT a "Brand New house" as stated in the listing! The house was huge plenty enough room for guest, however the beds were too hard, the couch isn't comfortable to sit on and watch a movie, looks good just not comfortable and had cuts in the material. Loved the colors in the rooms, our kids loved the Star Wars and Harry Potter rooms! Upon exploring the pool area we noticed that the pool was filthy and had weeds growing in the pavers. The house is dated in some areas and looks like it has been "updated" in others. Be aware of "Hidden” International charges on your bank card that are NOT shown or stated anywhere for this property. There is a property management company that takes care of this house NOT the owner. They have high reviews, but we were not shown the best customer service.
Se alojó 3 noches en marzo de 2019
Respuesta de VrboOwner el 26 de ene de 2022
Thank you for the honesty and transparency in your feedback. We are however sorry to hear that you feel this way and will look into possible contributing factors. We hope you otherwise enjoyed your stay and want to thank you nonetheless for choosing Nova Homes.
Verificado

2/10 Horrible

Jillian R.

Aspectos positivos: Limpieza, llegada y ubicación
Aspectos negativos: Comunicación y precisión del anuncio
It was hard to find the door to this home as the bushes and tree near the door were overgrown. Overall the house was very disappointing and I truly believe that the advertisement on VRBO should be reported as false advertisement. Starting in the living room:*The couch in the picture is not the actual couch that it is in the house. The couch in the house is tan and upon further investigation the couch is broken. There were several wood blocks underneath the couch. NO adults in our party could sit on the couch because of its condition. We asked for it to be fixed. It took 3 days for the repair man to be sent to our house for him to determine it could not be fixed. Therefor we had no couch our entire stay. Nothing like walking all day at the amusement park to come "home" to nowhere comfortable to sit.*The themed bedrooms were another disappointment. The bedding was plain white which took away from the overall feel of the themed bedrooms. This is something I had specifically looked for and was very disappointed in.*The upstairs bathroom was very ran down and was not themed as shown in the pictures on VRBO.*There were no lights in the pool that worked at night making it very hard to swim in the evening.*The game room is a HUGE JOKE- everything is broken or missing pieces- old broken appliances are also stored in their- not to mention it is not cooled.*Last we asked for the thermostat to me turned down and it was never resolved. WOULD NOT RECOMMEND
Se alojó 6 noches en julio de 2025
Respuesta de VrboOwner el 1 de ago de 2025
Thank you for your detailed feedback. Your concerns regarding the entrance, couch condition, themed rooms, bathroom upkeep, pool lighting, game room, and thermostat have been noted. Our team will review these issues to improve the property and guest experience.
Verificado

2/10 Horrible

Chantelle C.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Awful experience

We landed on the Tuesday and had paid for pool heating. 11 of us all together including 4 children. The pool lights never worked from the off and after numerous calls emails which were ignored or passed on it was never solved. So when they advertise a pool area for after long days in the park we couldn’t use it as we had no lighting. The jacuzzi was empty the whole two weeks. 2 glasses for 11 people and was told we needed to buy our own. The pool was cleaned twice in 2 weeks and that’s only because I phoned to complain. I then got a phone bill of over 200 pound for phoning the management company to sort the issues out but got no where, alls they ever said was your priority. We was not. They also advertise 6 chairs and 3 sunloungers. No there was 4 chairs and 2 sunloungers. It left such a bitter taste in our mouths on what should have been the holiday of a lifetime. Explains to kids that they can’t use the pool as it’s either dirty or the lights don’t work which is highly dangerous for anyone at night time.
Se alojó 14 noches en julio de 2023
Verificado

4/10 Mediocre

Viajero verificado

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Comunicación y precisión del anuncio

be prepared for some challenges

The reviews for this property are mixed and I feel that is where I need to start. I used the contact through VRBO to gain some reassurance prior to our holiday. I was reassured that every issue previously raised had been addressed and I would be able to contact someone in Orlando should there be any issues when we arrived. The location is brilliant, and the area is safe, quiet and perfect for the parks. The property is tired but all it needs is a little TLC to make it look amazing. Some care and attention with décor and equipment is all it would take. The linen for all rooms was clean, there were plenty of towels and the equipment in the kitchen worked. However, on arrival we noticed the pool wasn’t working and it was cloudy, the remote for the main television didn’t work and a fire alarm was going off randomly throughout the night, I contacted the property manager immediately, by phone. As it was the weekend, I left a message but got no response. Finally, I called the vacation office customer service. Giving them all the details, we hoped this would be fixed. To cut a long story short, it took 23 emails and 16 phone call to get the pool working for the final week of our three-week vacation. The customer service people were polite, apologetic and always with good intent, but I feel there was no ownership to get things fixed and they were let down by their people who should be on the ground sorting it out. I contacted them for a late check out due to change of flight and was kindly given complementary late check due to the problems we had experienced. That was very much appreciated. However, during this time, the air-conditioning stopped working and I needed to send another email to inform them before the next people arrived. I hope they did. We didn’t experience repeat of issues raised by others, however my advice is to go straight to the vacation company if you have issues and be prepared to be persistent.
Se alojó 21 noches en agosto de 2022
Verificado

2/10 Horrible

Raymond O.

Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Poorly maintained

All the beds had yellow stains, one room even had brown stains on side of box springs… had to contact for house keeping to come and replace all beddings. Fridge filter needed to be replaced when I spoke with property manager she said they would bring a replacement but needed picture of the fridge model number and then never sent anyone with a new filter. The living room remote was broken and only worked half the time. Pool was very dirty, and green algae was at bottom of pool… There were no chemicals in the pool, the filter system wasn’t working when we got there. When I contacted property manager they notified me that the pool company couldn’t come over til the following Monday because they are not open on the weekends. They have all these stricter rules for the trash and house yet the house was very very dirty and a lot of broken stuff. Had to take pictures of everything just so I wouldn’t be blamed for any damages. One of the rooms tv remotes was not working contacted property manager and they sent two different people over with new remotes and still never got it working so my grandparents couldn’t watch tv in their room the whole stay. The back sliding door would not lock when we got the the door latch was bent like someone tried prying their way in… very very unhappy with the house especially for how much they charged! They even charged a $300 cleaning fee but yet they still wanted the dishes all cleaned the trash all throw away or they would charge a $500 fee if there was any trash left and only one trash bag would fit in the container outside for the trash pickup… and then on top of that no one pucked up the trash the last two days so we were overwhelmed with trash and had to find a place to dispose of myself so I would not get charged a $500 fee for TRASH! Very horrible place and would not stay with them again
Se alojó 6 noches en mayo de 2022
Respuesta de VrboOwner el 17 de sept de 2022
Thank you for the honesty and transparency in your feedback. We will have to investigate the issues surrounding your stay since we take the utmost pride in the customer service we offer. Issues will arise from time to time, however, we are known for a very quick response time; evident from our business profiles on the various booking platforms. Additionally, our dedicated team and off-peak hours team are always willing and able to offer assistance to our guests. We are however sorry to hear that you feel this way and will look into possible contributing factors. We hope you otherwise enjoyed your stay and want to thank you nonetheless for choosing Nova Homes.
Verificado

6/10 Normal

Mike A.

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio

Property was ok but not worth the price

Had multiple conversations with nova who are the responsible parties before we started our stay on concerns of recent reviews. I was assured that changes were made to resolve issues identified. Some were resolved others not at all. Cleaner was there when I checked In at 4 and allowed me to review the property and identify cleaning concerns. Floor was filthy and I asked for her to ensure this was cleaned. Other items we noticed were nothing she could do. When we returned the floor had been cleaned and disinfected but still needed a deep clean. This is something that she could not do but requires management company to resolve. Tried contacting the number we were given to resolve problems but person hung up and never called back. Numerous attempts were tried to contact but no response. Email was then sent to management company with following issues. Most were resolved the next day. 1) garbage disposal did not work. This was resolved the next afternoon. 2) Hot water did not go above like warm temp. This was resolved the next day 3) Master bed on first floor was broke and held up with 2x4 boards. Bed slopes badly to the left. This was fixed by adding more 2x4,s. 4) Lights out in multiple bed rooms. This resolved next day 5) Pool patio roof had a large section missing and squirrels were in the patio area and pool. This never resolved. 6) air hockey game had no paddles to hit the puck. Never resolved. 7) pool queue tips were missing. Never resolved. 8) cock roaches were in playroom since we moved in. This does not look like it was cleaned. 9) dryer does not dry unless you run the same clothes multiple times and then they were still damp. This property is not worth the amount of money I paid to stay there. The house needs work. Holes in wall, paint missing, furniture ripped and uncomfortable and a deep cleaning and maintenance needs to occur. Numerous light sockets were broken and very hazardous. I have stayed in same type of properties in Windsor hills for half the price with condition of house much better.
Se alojó 8 noches en noviembre de 2021
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for the feedback. We sincerely apologize for the fact that you were disappointed with your stay with us and would like to highlight the fact that yes there were issues during your stay, however we pride ourselves in excellent service and work quickly to resolve the same, evident from your report. We have a dedicated team that is willing and able to assist guests once requested. We would also like to use this opportunity to remind you and advise future guests to take the time out to carefully peruse our listings, as we provide a detailed list of the starter/basic amenities we provide for our guests and this can help to avoid confusion. We however can understand that there might have been some amount of miscommunication. This feedback has been passed on to the relevant department and a team member We again apologize and thank you nonetheless for booking with us.
Verificado

8/10 Bueno

David H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Good place to stay for larger families

Grandchildren loved having the private pool and game facilities. We had limited time at the home, but enjoyed having it in a secure neighborhood and convenience to nearby attractions. It seems the starter supplies were a bit scarce, though. Simple things like a couple extra trash sacks, a couple extra rolls of TP, paper towels, and a couple bars of soap go a long way on remembering the experience. I hope someone got to enjoy all the left over supplies we had to go buy, to last us for the duration of our 3-day stay. The place could use a few minor maintenance issues taken care of, also.
Se alojó 4 noches en mayo de 2022
Respuesta de VrboOwner el 24 de may de 2022
Thank you for the positive feedback and for staying with us. We’ll share your insights with the team to see how we can improve our services for future stays. Hope to see you soon
Verificado

8/10 Bueno

Larry H.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación

Disney vacation 2022

Great stay, needed better skillets, lovely location, quiet , great pool , dryer worKed on and off, lots of space, nice beds
Se alojó 5 noches en marzo de 2022
Respuesta de VrboOwner el 13 de may de 2022
Thank you so much for taking the time to leave a review, it was a pleasure having you as our guest. Hope to see you soon
Verificado

8/10 Bueno

Orlando R.

Aspectos positivos: Limpieza, llegada y ubicación

Windsor Hills stay

Very comfortable! Absolutely beautiful scenery! Close to all of the fun attractions and the convenient stores for your family!
Se alojó 6 noches en febrero de 2022
Respuesta de VrboOwner el 17 de may de 2022
Thank you so much for taking the time to leave a review, it was a pleasure having you as our guest. Hope to see you soon
Verificado

10/10 Excelente

Caitlin D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location for Disney

Great location for Disney, We always rent in this neighborhood. The check in process was a little crazy because we did not realize so much was going to be needed at the front gate so we did not have all of our ducks in a row, I would really recommend to make sure you have that for the check in. Confirmation emails are great but if you’re using it to go to your work email, I would not recommend to make the same mistake as I did. Apparently I was registered but my other guess because they were in a separate vehicle I did not have them pre-registered so it took us about an hour to get in through the gate. Heads up for anyone that might be bringing family but paying for the expense.
Se alojó 5 noches en octubre de 2021
Respuesta de VrboOwner el 26 de ene de 2022
Thank you for your kind words about our property and for your visit! We are delighted to note that you had a great time with us. We look forward to welcoming you back soon!
Verificado

2/10 Horrible

Bradley G.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y precisión del anuncio

Looks can be deceiving.

After we booked this property we read some recent reviews that were negative. We then contacted the property management looking to get out of our rental agreement. At that time we were told that the house was under new management and that they had a new cleaner. So we took their word for it and went ahead with our trip. So if you look at the online pictures the house looks new, clean and has ample accessories in it. The pictures on the internet were the best part of the house. 1. When you pull into the driveway the first thing you notice is the garbage all over the lawn and sidewalk. 2. Upon entering the house their were numerous dead bugs and a moldy stench. 3. All the carpets in the house needed to be replaced. They were very dirty and damp in the master bedroom. 4. All the linens in the house needed to be cleaned. We spent the whole first day cleaning and washing the house. 5. Everything in the garage game room was either broken or missing pieces so nothing could be played. Also broken furniture from inside the house was stored in the play area. 6. In the pictures it shows a PlayStation and a DVD player in the living room. There was no PlayStation just controllers and the dvd wasn’t hooked up and had no remote control to work it. Also no basic cable for large tv. 7. Numerous rooms had lights that didn’t work and broken furniture. The couch in the living room had at least a dozen tears in it as well as the kitchen chairs. 8. The pool area had broken chairs outside the screened area and the screen doors were broken. The pool was always cold because we had to put water in the pool almost everyday. The pool also wasn’t very clean and full of dead frogs. We are writing such a long and tedious review of this property because we feel that this property is just a money grab and falsely advertised by its pictures and presentation online. This house is in need of a full renovation. Don’t be fooled as we were.
Se alojó 8 noches en octubre de 2021
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for the feedback. We sincerely apologize for the fact that you were disappointed with your stay with us and would like to highlight the fact that yes there were issues during your stay, however we pride ourselves in excellent service and work quickly to resolve the same, evident from your report. We have a dedicated team that is willing and able to assist guests once requested. We would also like to use this opportunity to remind you and advise future guests to take the time out to carefully peruse our listings, as we provide a detailed list of the starter/basic amenities we provide for our guests and this can help to avoid confusion. We however can understand that there might have been some amount of miscommunication. This feedback has been passed on to the relevant department and a team member We again apologize and thank you nonetheless for booking with us.
Verificado

6/10 Normal

Nichole K.

Aspectos positivos: Llegada, comunicación y ubicación

Eh not the best

Overall our stay was ok! The gate for the pool wasn't in the greatest shape and our child got through it. There was a huge hole in the screen that let's tons of bugs in. The hot tub didn't work for the first 4 days... luckily a service came to clean it and fixed by coincidence. We had called the property management and go no response for days. There were only 6 towels in the whole 6 bedroom house which was extremely inconvenient everytime we had to shower then wash before the rest of the family could shower. The back door doesn't lock but hey at least we were in a gated community. Also the game room air hockey table was out of order. The chairs in the game room were broken which was extremely annoying when you have small children trying to sit on them! We had a great time. The house was good for what we needed. Just wish for the price they took a little better care of it!
Se alojó 7 noches en agosto de 2021
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for your candor and openness in providing feedback. We are sorry to hear that you feel this way and will look into possible contributing factors. We hope you otherwise enjoyed your stay and want to thank you nonetheless for choosing Nova Homes.
Verificado

2/10 Horrible

Virginia M.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación

DIRTY UNKEPT PROPERTY

Upon arrival AFTER check on time, cleaning lady was still there. House was at the very least only Spot cleaned. We found used mask hanging in our room from previous guest, Broken Hand railing up stairs, holes in walls, Trash outside front door entry covered in sticky goo causing flies and bees, trash in yard, bushes ect. Dirty linens,Bath tubs drains were clogged and drained super slow, garbage disposal was stopped up causing it to back up into Dish washer and sinks with old food. BLOODY TAMPON and Poop and debris in swimming pool (Tuesday checkin) pool cleaner didn’t come until Thursday only to add water but no chemicals!! Very very Unprofessional and unsanitary! I was in contact with property management team/call service 30mims after check in thru day before check out when they stopped responding. They claim to be discussing with Owner some form of a refund due to conditions of home and not being able to change us to another rental! Save yourself the stress, headache and disgust!!! DO NOT BOOK! Home needs a deep deep cleaning and repairs!! Neighbors fist fought night before check out! Mind blown! Never stayed in such an unkept, dirty, unprofessional Vacation rental EVER!! Property management team / owner doesn’t not care about about guest and are not very helpful in concerns!
Se alojó 5 noches en agosto de 2021
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for the feedback. We sincerely apologize for the fact that you were disappointed with your stay with us and would like to highlight the fact that yes there were issues during your stay, however we pride ourselves in excellent service and work quickly to resolve the same, evident from your report. We have a dedicated team that is willing and able to assist guests once requested. We would also like to use this opportunity to remind you and advise future guests to take the time out to carefully peruse our listings, as we provide a detailed list of the starter/basic amenities we provide for our guests and this can help to avoid confusion. We however can understand that there might have been some amount of miscommunication. This feedback has been passed on to the relevant department and a team member We again apologize and thank you nonetheless for booking with us.
Verificado

6/10 Normal

Katelyn S.

Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

Not the cleanest, terrible customer service

We did not start off with a welcoming experience. Upon arrival, there was a bird flying around inside the house, poop on the floor, stairs, as well as on one of the beds. The pool was dirty. I called the property manager and was told the housekeeping staff was “closed for the day” and they will be out in the morning so I was advised to clean it up myself and capture the bird otherwise I guess it was just suppose to stay in the house with us. This was very upsetting after driving 10 hours with an infant and then being told you need to clean up before getting some rest. The pool was full of debris such as confetti, toys and trash. The floors in the house were pretty dirty aside from the bird feces and there were a few bugs in the house when we arrived. The next morning by 11am no one had been by to address the bird, or the housekeeping issue. I called 3 more times and kept being told someone would come by. At this point we wanted to enjoy the pool so we had to clean it ourselves. There had been some sort of party at the house with the previous guest bc confetti was all in the pool, tape on the walls, and we also found a leftover marijuana blunt. By 4pm someone FINALLY came by to address the pest control and the pool which we had already taken care of ourselves. The back door lock is broken so we stayed there without locking the back door the entire trip. -The safety gate around the pool was broken, so we had to block it off with chairs for my sons safety.. I sent several messages and pictures to the owner and was told they were “sorry and would send someone to check things out.” We really did enjoy our stay but were disappointed in the cleanliness and lack of customer service.
Se alojó 4 noches en mayo de 2021
Respuesta de VrboOwner el 31 de may de 2021
Dear Katelyn, On behalf of the Nova Vacation team, thank you for your review and feedback, we are sorry to hear that your stay was unsatisfactory. We sincerely apologize for the issues you had concerning the maintenance and cleanliness of the property. We are currently switching over to a more professional maintenance/cleaning service and system at the moment, so rest assured that every issue concerning these things will be corrected. We would also like to reassure you that we have further streamlined our 24/7 customer service so that our guests can get the assistance they need as fast as possible. We would once again like to thank you for taking the time to give us a review and some feedback and for staying with us during this unusual time.
Verificado

8/10 Bueno

Allan R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

11 Day Family Vacation Rental

Overall we were quite happy with this home away from home. Spacious with ample sleeping facilities. While the home is older and well used it was reasonably clean. We enjoyed the pool and hot tub.. glad we choose the heated option. Games room in garage a nice touch for kids. Use of the public club house and larger pool facility was a positive feature. Bring your own everything as minimal basic items like toilet tissues & garbage bags were provided - no sugar or salt & pepper (unlike other homes we have rented - we left supplies for the next guests). Saying this, the kitchen dishes and cooking tools met our basic needs and most things were in working order. Nice large TV in main area was enjoyable. Internet worked well.. a welcome touch. Rented barbecue needed to be outside of the screened pool area which we assume may have been to do with insurance. Home needs a level spot to put the barbecue when cooking for safety - something similar to what we noticed on neighboring homes. Overall we would recommend this rental home as we enjoyed our stay given the overall features offered. Some small improvements as noted along with some replacement of missing cookware and glasses would make a noticeable difference.
Se alojó 11 noches en febrero de 2020
Respuesta de VrboOwner el 28 de mar de 2020
Thank you so much for your review Allan. Please know that it was stated on our listing what is provided throughout the house. We have also sent our property manager to come and inspect/replace the cookware. Should you have any concerns during your stay, our property manager is available 24/7 to address them should he be made aware of it. Thank you!
Verificado

10/10 Excelente

William F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Manesty

Overall Very happy with the rental..location is great for Disney. Animal kingdom is only S 5 min drive vie Sherborne road Lots of space and everyone had there own bathroom Only a couple of very minor issues. I think the lounge sofa seating in the lounge was not large enough and the block paving around pool area could do with weed treatment Yes I would stay here again and would recommend it to my firiends
Respuesta de VrboOwner el 28 de mar de 2020
Thank you so much for your review and feedback William. We are glad you found our house spacious and comfortable. Please know that we have never heard of any comments about our sofa sizes from our previous guests. Our sofas are large sectionals and that most guests find it very spacious however everyone's preference is different. Please know that our houses are maintained by a professional company that follows a very strict standard, and we have contacted our property manager to come and inspect the pool area and make arrangements if necessary, but please remember you could always contact us about this or anything else even during your stay! We are available 24/7 and would promptly make arrangements if we were informed to make your vacation better. Thank you!
Verificado

10/10 Excelente

Tiffany F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful

The property was everything as pictured, only thing is I paid for Heated pool an it never got warm and also I called 3 times for the pool light to be fix an that was never taken care of. That was a waste of money.
Se alojó 6 noches en junio de 2019
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for your kind words about our property and for your visit! We are delighted to note that you had a great time with us. We look forward to welcoming you back soon!

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