Brock Haus Log Home - Spacious Creekside Log Home

We are so glad you enjoyed your stay at the Brock Haus Log Home. Please keep us in mind the next time you return to Buena Vista!

Thank you Kelly! I'm glad you enjoyed Cottonwood Creek as well as Harvard City Riding Stables! You and your family were wonderful guests and we hope that you will stay with us when you return to Buena Vista. I promised you a great location and I'm glad we delivered!

Colleen, The house does have a wonderful view, it is well cleaned, well maintained, and very well equipped to provide a wonderful experience for any vacation rental guest. I'm disappionted that you would imply that we have ever had a cat in the house. I was there the day before your arrival and can assure you and any future guest that the hallway DID NOT smell like cat pee. I can only guess that you or one of your guests tracked something into the house yourselves. I visited with the housekeeper who cleaned after you left and she did not report any odor in the hallway or anywhere else either. I'm unsure why you would make such an inflammatory statement and hope that any future guests recognize this review for what it is worth. We do not have cats in or around the property. We have never allowed a cat in the house. And If we were made aware of a potential situation, we would have addressed it immediately.

Thank you Richard for staying with us. It sounds like your trip to Buena Vista was a great experience. Please keep us in mind if you decide to return!

Thank you so much for staying with us!

Thank you for staying with us!

Thank you for staying with us! You were wonderful guests and if you have the chance to return for a little R&R, please keep us in mind!

Thank you for much for staying with us. You and your party were wonderful guests and we hope that you will keep us in mind the next time you visit the area.

We appreciate your positive comment that this is a very nice property because the owners of this house have gone above and beyond to provide a wonderful vacation experience for their guests by providing a neat, clean cabin, with a fabulous deck overlooking Cottonwood Creek and the stocked fishing pond. They have provided all the essentials and even some non-essentials in the cabin with the intent that each guest will feel welcome, create wonderful memories, and hopefully return once again in the future. Unfortunately, your whole vacation experience seems to have been marred by the oversight of toilet paper in the rental. It is true, I was not in town when you called to complain, however, I did call our housekeeper and also a friend to see if either one could deliver toilet paper. Unfortunately, they too were both unavailable. Totally my oversight because I inspected the cabin after the long-term guest brought in her own housekeeping staff to deep clean the bedding, linens, and to dust and vacuum. I was there again the day before you arrived to oversee the professional carpet cleaner and again the day of your arrival to make sure the furniture was returned. One would have thought that I would have noticed that each bathroom didn’t have the standard 2 rolls per bathroom, (which is all we do provide as guests are expected to provide their own consumables beyond what is provided in the house when they arrive). It was also my oversight that trash bags were not left in plain sight and in the future I will double and triple check these issues so this doesn’t happen again. As far as the tick issue, I’ve not had any encounters with them since living in Buena Vista for the last 17 years, however, I do know that a good spot to pick them up is in the trees and tall grass, much like you would see near the fishing pond. Speaking of which, we don’t guarantee that anyone will catch one of the Rainbow Trout or Brown Trout that are stocked in the pond. It is purported that some of them are up to 24” in length. I suppose it would depend upon what time of day you were fishing, as well as the type of bait and tackle. Those fish can sometimes be finicky. Again, I do apologize for the missing toilet paper.