We traveled here from North Texas the last weekend of August 2018 - my husband, myself, and our 3 kids (ages 19, 18, and 4). We stayed from Thursday through Sunday. Because we weren't sure if we were going to be able to take a vacation until last minute, we did not book this room until 2 days prior to our arrival. <br />

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I will get the cons out of the way first.<br />

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Cons:<br />

• There were no clear instructions (or instructions at all, period) on how to lock the main entry door when exiting the room. We tried over and over and couldn't figure it out, so I called Vacasa. They tried instructing me through it, even giving me the code to get the keys out of the lockbox, but I still couldn't figure it out. They called in an emergency work order to get someone out to fit in. Meanwhile, after a good 10 minutes working on it, my husband finally figured it out. You have to enter the code into the digital keypad, then physically turn the latch to lock it. It is easy as pie after you figure it out, but we were left to learn it on our own. <br />

• There was an annoying knocking or dripping noise coming from the ceiling at the entryway, so you can hear it clearly in all rooms. It is unavoidable. It occurred all hours of the day and night and kept my husband awake every night and annoyed the rest of us. A definite problem that needed to be fixed. We will never return to this particular room for this reason alone. The noise was more prominent after the person above us drained their bathwater, so I assume it's the sound of water in the pipes. <br />

• Also, after they drained their bathwater, it started slowly dripping water in our bathroom entryway (I have video footage of it). We put a towel on the floor to catch it. <br />

• As someone else mentioned, the floors are definitely dirty. They need a good mopping.<br />

• Took me 10 minutes to figure out how to properly work the 2 burner stovetop. The knob on the right turns on the top burner and the knob on the left turns on the bottom burner. I don't know about the bottom burner, but as for the top burner, in order to turn it to high, turn the knob counter clockwise slightly to the left. Took several minutes for me to heat it up, but it did eventually work. A bit annoying how small it is. You can't cook 2 things at once.<br />

• The couch sinks in pretty bad, and once folded out as a bed it is not functional at all. The left side is completely caved in. If you plan on bringing enough people for someone to sleep there, don't plan on this condo. Look elsewhere. <br />

• The ball of hair that someone else complained about in the shower is still there. <br />

• The toilet didn't flush super well for us. Be careful about loading too much in there, if you know what I mean. Let's just we had a situation where the plunger didn't do its job and we had to break out a trash bag and gloves. <br />

• No oven (which we went into this knowing).<br />

• The curtain covering the balcony door would fall off every time you tried moving the curtain out of the way. I read about this happening in previous comments. My husband said it looks like all it would take is a quick drill of a screw to fix it. <br />

• Vacasa, the owner of this room, never responded to 2 separate emails I sent them asking questions about the amenities that were not listed. Granted, we only booked 2 days prior to arrival and perhaps that wasn't enough time for them to respond, but, at the same time...2 whole business days went by without a single response! In fact, days later and I still never received a response. Also, the first rep I spoke with from Vacasa our first day to inform I couldn't figure out how to lock our door had a slight sarcastic attitude. I was having a hard time hearing him over the phone due to commotion going on around me, and he would keep talking over me asking if I could hear him, but it was in a definite rude-and-annoyed-but-trying-to-not-act-rude-and-annoyed way. He needed to be a b...