1) PRICE:
The value of the ad is for 1 guest. The daily rate increases by R $ 30.00 (thirty reais) for each additional guest. Maximum capacity for 14 guests.
2) LOCATION:
The Real Residence HOTEL is an apart-hotel with a prime location. Located on Avenida Princesa Isabel, number 500, Copacabana neighborhood. The hotel is 450 meters from Copacabana and Leme Beaches, 400 meters from Rio Sul Shopping Mall and 750 meters from the subway (Arcoverde Cardinal Station).
Rio de Janeiro has only 2 airports. Santos Dumont Airport is 8 kilometers from the HOTEL. Tom Jobim International Airport (RioGALEÃO) is 22 kilometers from the HOTEL.
The Hotel does not offer transfer services.
3) INFRASTRUCTURE:
The Real Residence HOTEL has 300 apartments, with heated pool, Wi-Fi internet, gym / gyms, billiards, gaming, ping-pong, lush gardens, 24 hour security, restaurant, laundry, beauty salon, car rental, among others . If necessary, the HOTEL may limit the simultaneous access of guests to common areas, in order to maintain order and organization. In this case, access to common areas would be limited to 06 guests per apartment.
4) APARTMENT:
Your apartment is number 308 (A and B).
The apartment has 03 bedrooms, living room, 02 kitchens, 02 bathrooms and balcony.
1st bedroom: 01 double bed, 01 triliche (triple single bed with 03 floors) and 01 double mattress that can be extended on the floor. Sleeps up to 07 people.
2nd bedroom: 01 double bed, 01 triliche. Sleeps up to 05 people.
3rd bedroom: 01 double sofa bed. Sleeps up to 02 people).
The apartment has daily cleaning and housekeeping (at no extra charge). Soap, toilet paper, pillows, pillow cases, sheets and towels are provided.
The apartment has 02 Smart TV's 40 "inch, with over 150 cable TV channels, Wi-fi internet, 03 split air-conditioned Split, 04 ceiling fans, work / dining tables, safes, cabinets with hangers and dryer of hair.
In addition, the apartment has 02 KITCHENS, duly equipped with utensils and objects that allow guests to prepare their own meals, such as: refrigerator, microwave, electric oven, stove, cookware, plates, glasses, cutlery, coffee maker, sandwich maker , blender, among others. Thus, the guest can enjoy greater comfort within the apartment, as well as save on food. You are responsible for cleaning all kitchen utensils and appliances you use.
5) CHECK IN and CHECKOUT:
The guest and their companions must identify themselves at the reception upon presentation of identification. The guest will receive the keys at the front desk upon check in and must return them at the front desk upon checkout. For your added security, the apartment can only be opened from the outside with the use of the keys. This prevents unattended guests from leaving the apartment on their way out. However, it requires attention when leaving. Keep the key with you at all times to avoid carelessly closing the door and turning the key on the inside. When you go to the street, you can leave the key at the reception if you wish.
The daily starts at 2pm and ends at 11am the following day. So, check in is done from 2 pm and checkout should be done at the latest until 11 o'clock.
If you arrive at the HOTEL prior to 2:00 pm, you can leave your bags in the reception area at no charge.
If you wish to check in early (before 2:00 PM), or wish to checkout later (after 11:00 AM), we request that you send a message through the reservation page on the website, to verify the possibility of changing the according to our reservation schedule. In any case, if the guest wishes to check in early or wishes to checkout later, an additional amount equivalent to half a day will be charged.
On the day of your checkout, you are scheduled in advance to make your checkout on time, no later than 11am, as a new guest can check in the same day of your checkout, so that the delay in your checkout may inconvenience to the next guest. In addition, maids need time to clean and tidy the apartment for the next guest. The property is entitled to charge a FINE equal to the 01 daily of the guest that delays the checkout, without prejudice to the guest being obliged to vacate the apartment and to respond for the damages resulting from the delay in the face of the next guest.
6) VISITORS
The guest can receive visits at the hotel's RECEPTION, free of charge.
However, if you wish to take the visit to the apartment, you will be charged the additional amount of 100 reais per visitor for each day of visit, even if there is no overnight stay.
The guest must send a message through the reservation page, informing about the visitor that wishes to take to the apartment.
The visitor must be registered at the reception before being taken to the apartment.
The request for additional bed and bath linen for the visitor must be made in advance to the cleaning and housekeeping clerk responsible for the floor and during business hours, otherwise the availability of additional bed and bath linen will only be made the next day .
7) BED AND BATH CLOTHES
The HOTEL provides, FREE of charge, the following items: sheets (with and without elastic), pillowcases, bath towel, face towel, bath mat, liquid hand soap, bath soap, toilet paper and dish towel.
Sheets, pillowcases and bath towels are provided at the rate of 01 unit for each guest.
Bed and bath linen can be changed every 04 days. To request the exchange, the guest can make the request directly to the floor maid, who passes daily to clean and tidy the apartments.
The guest must take care of the good conservation of bed and bath linen, as well as the conservation and cleaning of the apartment as a whole.
IT IS STRICTLY FORBIDDEN TO TAKE TOWELS OR CARPETS OUT OF THE HOTEL ROOM. The guest can NOT take towels or rugs from the HOTEL to the beach or to outside excursions, otherwise they will be subject to a fine equivalent to half-a-day. In case of external use, the guest must use own towels.
If you have children who wet the bed, you should bring a liner or waterproof plastic that will prevent your child from urinating on the mattress, or carry scuffs for the children.
Your apartment accommodates up to 14 guests. However, guests may not use a number of beds higher than the number of guests on the reservation, otherwise there will be charges for additional guests.
We ask that the guest enter the number of couples and the configuration of beds they want, so we can arrange them in a way that best meets the needs of the guests, within the possibilities of the apartment. Here's the bedding configuration of the rooms:
- 1st bedroom: 01 double bed, 01 triliche (triple single bed, with 03 floors) and 01 double mattress that can be extended on the floor. Accommodates up to 07 guests.
- 2nd bedroom: 01 double bed and 01 triliche (triple single bed, with 03 floors). Accommodates up to 05 guests.
- 3rd bedroom: 01 double sofa bed. Accommodates up to 02 guests.
8) OPTIONAL MORNING COFFEE:
The guest will have the option to buy the breakfast directly in the restaurant located inside the hotel, at the price of 19.90 reais per person, with free consummation.
In addition to breakfast, the restaurant also offers lunch and dinner, charged per kilo (44.90 reais per kilogram).
The values of the restaurant are merely informative and reflect the prices in force at the time of booking, and are subject to change without prior notice, at the sole and exclusive discretion of the restaurant.
9) PARKING:
If you wish to use a parking space, please let us know as soon as possible, as it is necessary to reserve it and the reservation is subject to availability at the moment. Therefore, it is important to warn in advance, especially in periods of high season, as there may be no availability.
The HOTEL charges a fee of 70.00 reais per day for each vehicle. This amount must be paid at the reception of the HOTEL, at the time of check in. If you wish to use the garage, please inform the license plate and the model of the vehicle as soon as possible, as these are important data for the realization of the garage reservation.
10) COUNTER:
The apartment has a safe, which can be opened with a key or a digital numeric password. The guest will receive the key from the safe, which is located on the same keyring as the door keys of the apartment. If you wish to register a numeric password, you will need to purchase or bring in the batteries. Even if some digital password is registered, the safe will always open with the use of the key.
11) GENERAL RULES OF CONDUCT
The apartment has a kitchen equipped with appliances and utensils, which can be freely used by the guest. However, the guest who uses the kitchen utensils MUST KEEP THEM CLEAN after use (pots, glasses, plates, cutlery, stove, sandwich maker, coffee maker, etc). Washing the dishes is a task that is NOT covered by the daily maid service and is therefore the responsibility of the guest to use.
Please save the apartment. Lack of care can bring disruption to you and the next guest. Therefore, we hereby warn you that the following actions are PROHIBITED:
- Throw paper in the toilet (may cause clogging);
- Remove towels and carpets from the apartment to make external use (beach, pool, tours, etc.).
- Leave lights and appliances connected when leaving the apartment, especially air conditioning. Always make sure you turn everything off before you leave..
- Consume food and drinks in beds and / or sofas (there is table for this).
- Take animals of any kind to the apartment.
- Smoking any kind of substance
