Matapouri Hideaway - Matapouri Holiday Home

Thank you for your review. We're pleased to hear you enjoyed your stay and appreciate you choosing Bachcare for your holiday. We always welcome guest feedback, so if there is anything we can do to make future stays even better, we'd love to hear from you. Thank you again for staying with us. We hope to welcome you back for another getaway in the future. Bachcare Reputations & Resolutions Team

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your stay with us and we hope to have the pleasure of hosting you again in the future. Thanks again for choosing to stay with us!

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your stay and appreciate you choosing Bachcare for your holiday. Guest feedback is always valued, and if there is anything we can do to make future stays even better, we'd love to hear from you. Thank you again for staying with us. We hope to welcome you back for another relaxing getaway in the future. Bachcare Reputations & Resolutions Team

Hi Claire, it’s wonderful to hear that this property suited your family trip so well. It sounds like the layout worked well for your group, and the private yard provided a great space to relax together. Having two toilets is definitely a plus for a larger group! If there’s anything further you’d like to share about your experience, feel free to reach out—we’d love to hear your thoughts. Reputation & Resolutions Coordinators, Bachcare.

Thank you for your kind review, Alyona. We're so glad to hear that the property was perfect for your family, and that your toddler enjoyed the toys, trampoline, and swings! The large garden and deck really do make it a great spot for relaxing and entertaining. We’d love to welcome you back for another stay in the future. Reputation & Resolutions Coordinators, Bachcare.

It’s wonderful to hear you enjoyed your stay, Julie. Having toys and a highchair available for your little one must have made things even more convenient, and we’re delighted the trampoline was a hit! We hope to welcome you back for another great getaway in the future. Reputation & Resolutions Coordinators, Bachcare.

Thank you for your review, Catherine. We're glad to hear you had a lovely stay and that the home’s size, proximity to the beach and selection of toys made it enjoyable for your family. We appreciate your feedback regarding the cleanliness and the condition of the BBQ. This has been passed on to our local manager to ensure a thorough spring clean is carried out and the BBQ is properly maintained for future guests. We hope to welcome you back again. Reputation & Resolutions Coordinators

We’re sorry to hear about the communication issues you experienced during your stay. We understand how important clear and timely communication is, and we truly regret falling short.Your feedback means a lot to us, and we’re taking steps to improve our processes to provide a better experience for all our guests in the future.

Thank you so much for taking the time to leave us such a lovely review Jaime! Sounds like you all had an amazing time away at Matapouri Hideaway and we can’t wait to host you again sometime in the near future! - Scotty

We’re so glad to hear that you enjoyed your stay with us! We really appreciate you taking the time to leave us a review, and we hope to see you back again soon! - Scotty

Thanks for your review, Jacqui! See you again next time :) Phoebe

Thanks for your review, Graeme! Glad to hear you enjoyed the home.

Thank you so much for your wonderful 5-star rating! We’re thrilled that you had such a great experience. Your feedback means the world to us, and we hope to welcome you back soon for another fantastic stay.