Owner's Response: I was very surprised and disappointed to receive this review. The truth is the house is very old… almost 100 years to be exact. But that’s part of the charm in renting a California Bungalow. They also tend to be smaller but that’s why I put the square footage (1,000 sf) on the listing. At no time have I ever been misleading about its size. The bedrooms are exactly as they appear in the pictures. There is not room to dance around but they are roomy enough to move comfortably. Re dimness: each bedroom has a ceiling light and a lamp on each side of the bed. I checked and all were in working order. The bed in this room does have a memory foam topper. It is softer than a traditional mattress but it gets many compliments. I guess it’s just a matter of personal taste. The closet in the second bedroom is not “make shift”. It's a large closet with plenty of room to hang clothes and shelves for storage. There is a curtain instead of a door but we chose that because we like the look. I’m not sure where the “falling apart” shelving was. I checked in every room (including the kitchen and living room) and found all shelves to be sturdy. New towels, blankets and sheets are purchased often. We donate all used linens to the local homeless shelter on a regular basis. The only reason I can figure that the hot water was “erratic” would be if multiple people were taking showers at the same time and/ or the dishwasher or washing machine were on as well. I did not meet Fran and her family while they were here. I was unable to meet them during their stay due to their late arrival time and my being sick with the flu. I sent instructions how to get in. (This is actually quite common.) I did get a text from Fran on Friday or Saturday that one of the toilets was not working. The first appointment I could get for the plumber was Monday morning and informed her of that. It’s a plumber I use frequently and told them to call me if there was no one there to let them in. I never got a call from the plumber and no other correspondence from Fran that it hadn’t been fixed. I assumed that everything was taken care of. That was my mistake. I should have followed up. There is a booklet but it is not critical to your stay. I gave instructions about garbage in the move-in email.