キャビン

ムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!

Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!

ムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!の写真ギャラリー

屋外ダイニングエリア
宿泊施設による動画
リビング エリア
専用キッチン
ゲーム室

口コミ

10段階中9.0
とても素晴らしい
ベッドルーム 3 室バスルーム 2 室以上定員 8 名

人気の設備とサービス

  • ホットタブ
  • キッチン
  • ペット可
  • 屋外スペース
  • バーベキューグリル
  • 暖炉

周辺ガイド

地図で表示
Big Bear Lake, CA
  • Place, ビッグベアマウンテンリゾート
    ‪徒歩 10 分‬
  • Place, ベアー マウンテン ゴルフ コース
    ‪車で 2 分‬
  • Place, ベアマウンテンエクスプレスリフト
    ‪車で 4 分‬
  • Airport, サンバーナーディーノ, カリフォルニア州 (SBD, バーナーディーノ国際空港)
    ‪車で 74 分‬

客室 & ベッド

ベッドルーム 3 室 (定員 8 名)

ベッドルーム 1

クイーンベッド 1 台

ベッドルーム 2

クイーンベッド 2 台およびダブルソファーベッド 1 台

ベッドルーム 3

シングルベッド 1 台およびダブルベッド 1 台

バスルーム 2 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

トイレ

バスルーム 2

トイレ · シャワーのみ

バスルーム 3

トイレ · シャワーのみ

その他のスペース

テラスまたはパティオ
キッチン
バルコニー
独立したダイニングエリア
ダイニングスペース

この施設について

ムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!

ラップアラウンドデッキからの景色を望むMoonridgeにある美しいマウンテンキャビン。 広い完全にフェンスで囲まれた平らな裏庭は子供やペットにとって喜びです。 デッキは完全に柵で囲われ、安全のためにゲートされています。 驚くほどの縁石の魅力で美しく手入れされて、あなたはこの特別な小屋で家にいるように感じるでしょう。

小屋を囲むたくさんの木がある木が多い環境は、完璧な山の休暇を提供します。 遠くには、最上階の客室と最上階のデッキからビッグベア湖の一望が見えます。 冬には家の裏からスキー場を垣間見ることができます。

オープンフロアプランは、みんなが時間を一緒に過ごしたいときに最適です。 木の床と木の梁の天井で、山へ逃げたような気分になります。 薪の石の暖炉は冬の間あなたを暖かく保つのは確実です。

キッチンからは素晴らしい景色を見渡す裏庭を一望できます。 ビュッフェ、料理、またはワークステーション用のカウンタースペースがたくさんあります。 ダイニングルームのテーブルは7席です。  ステンレス製の電気器具、スレートのタイル張りの床、食器洗い機、ガスレンジ、ワイン冷蔵庫、パントリーが備わります。

キッチンを出て広いデッキに出ると、6人用のホットタブがあります。 上の星を眺めながらリラックスしてください。 あなたの家族やゲストを楽しませるための屋外バーもあります。 メインレベルのマスターベッドルームとキッチンの両方からデッキとホットタブにアクセスできます。

2階には2つのベッドルームと浴槽付きのフルサイズのバスルームがあります。 寝室の1つは、HDのフラットスクリーンを披露します! 合計3つの寝室と2つの半風呂。

リビングルームにあるミニチュアのフーズボール/ビリヤード台のコンボを楽しんだり、新しいHDフラットスクリーンテレビやDVDプレーヤーで映画を見たりしてお楽しみください。 楽しい夜を覚えておくためにも遊べるボードゲームがたくさん。 フルサイズの卓球台もガレージにあります。

町/湖またはスノーサミットまでは車で5分です。 ベアマウンテン、ゴルフコース、動物園にとても近い。 ハイキングはほんの2、3ブロック離れたところにある最も美しい場所です。

追加のフラットパーキング付きのキャビンに直接アクセスできる1台分の駐車スペースがあります。

特徴:Wi-Fi、卓球台、最新の家具(ピロートップマットレス付き)、設備の整ったキッチン、プロパンバーベキュー、シーツとタオルの用意、ホットタブ、ガレージ駐車場、薄型テレビ、薪暖炉、ケーブルテレビ、DVDプレーヤー、ボードゲーム、フーズボールテーブル

このホテルは、上品なインテリアデザインで、より新しい建築物や完全に改装された家を重視するお客様に最適です。 心地良いモダンまたはキャビンをテーマにした装飾、新しい家具、最新の備品や電化製品をお楽しみください。 重要:親愛なる旅行者、ペットの返金可能損害賠償金としてペットを予約に含めた場合、200米ドルが課金されます。

日付を指定して料金を検索

類似した宿泊施設

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ~ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊可
USD 200 charged as Refundable Deposit for Pets
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喫煙

喫煙不可
USD 200 charged as Refundable Deposit for Pets

重要事項

ご宿泊に際して

施設の登録番号 : VRR-2021-1365
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器、デッドボルトロックが備わっています

周辺地域について

ビッグベアー レイク

このキャビンは、ビッグベアー レイクのムーンリッジ地区にあり、山中に位置しています。アクティビティを楽しみたいなら、スノー サミット (スキー場)やビッグベアマウンテンリゾートへ行きましょう。ボウリング・バーンやビッグ ベアー太陽観測所は人気のスポットです。近くではクロスカントリースキー、スノーボードが利用可能。そり滑り、スノーモービルなどのアクティビティもおすすめです。
地図
Big Bear Lake, CA

周辺情報

  • ビッグベアマウンテンリゾート - 徒歩 10 分 - 0.9 km
  • チェア7 - 車で 2 分 - 1.2 km
  • ベアー マウンテン ゴルフ コース - 車で 2 分 - 1.9 km
  • ユナイテッド ステーツ アダプティブ レクリエーション センター - 車で 2 分 - 1.9 km
  • ベアマウンテンエクスプレスリフト - 車で 4 分 - 2.6 km

交通案内

  • サンバーナーディーノ空港 (SBD) から車で 79 分

レストラン

  • ‪Bear Mountain Ski Resort - ‬車で 4 分
  • ‪Kallans Bar And Grill - ‬車で 12 分
  • ‪Starbucks - ‬車で 7 分
  • ‪Circle K - ‬車で 10 分
  • ‪Applebee’s | IHOP - ‬車で 6 分

よくあるご質問

ムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!はペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

ムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!の宿泊料金はどのくらいですか ?

2026 年 5 月 8 日 現在、2026 年 7 月 5 日 に大人 2 名でムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!に 1 泊した場合の最低料金は ¥32,949 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

ムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!のチェックインは何時ですか ?

チェックイン開始は 16:00 です。

ムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!のチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

ムースマウンテン:柵付庭! ホットタブ! フーズボール! バーベキュー! ペットに優しい! インターネット! ケーブルテレビ!はどこにありますか ?

ビッグベアー レイクにあるファミリー向けのこのキャビンは、山中に位置し、ビッグベアマウンテンリゾート、チェア8、チェア5から 2 km 圏内です。チェア4およびチェア2も 2 km 圏内です。

口コミ

9.0

とても素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 41 件の口コミ中 25 件が非常に良い
評価 8 - 41 件の口コミ中 11 件が良い
評価 6 - 41 件の口コミ中 4 件が普通
評価 4 - 41 件の口コミ中 0 件が不満
評価 2 - 41 件の口コミ中 1 件が非常に不満

9.0/10

清潔度

9.4/10

チェックイン

8.8/10

コミュニケーション

10/10

ロケーション

9.4/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Lynsey B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
What an absolute treat! This is a lovely, clean cabin with plenty of room for our group, great amenities, and a very well-appointed kitchen (one of the best we've experienced). The beds were super comfortable, and we loved sitting on the deck out back and listening to the birds. It's super quiet and there's a lovely walking trail about a block from the cabin. We can't wait to book again!
2025 年 11 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Renee M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Very comfortable!!

Enjoyed our stay.
2025 年 6 月に 2 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Angelina S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Peaceful Cabin

Enjoyed our short stay very much.
2023 年 8 月に 2 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Sharon L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Cabin is fabulous, but…..

The cabin was great, clean, exactly as advertised. Comfortable beds, fun games, jacuzzi worked great even though an older model. Our issue was with the overly strict rules with the city of Big Bear. We were planning on having family come up during the day to enjoy the cooler weather, barbecue and just hang out. Just during the day, no overnight stays. But that’s not allowed, you cannot go over the occupancy at any point during your stay. From now on I will book a couple of adjoining rooms at a hotel instead.
2025 年 8 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Nicole R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Peaceful getaway

Loved the home. Everything was as described and location was beautiful and quiet. We didnt use any rooms upstairs but the bedroom downstairs has a comfy bed. The couch was pretty worn as you sink in a little too much. Not horrible just a little difficult to get out of it lol. Only suggestion I would make is to clean up all the cobwebs around the deck area. I understand its the mountains but some webs looked like they've been there awhile and it would make the nice wrap around deck so much more inviting. Perfect for furbabies with an enclosed yard and optional enclosed deck. Id definitely return for a future stay
2025 年 7 月に 2 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Ann D.

Quiet Location. Cozy, fully equipped cabin. Jacuzzi a big hit.

I will definitely come back. Thanks for sharing your home with us.
2018 年 11 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for taking the time to leave us a review! We're so happy to hear that you had such a great time at the home!
宿泊者限定の口コミ

10/10 (非常に良い)

Colleen L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Birthday Getaway

The cabin was very comfortable for our family, including our dogs, close to hiking trails with enough room for all of our stuff: (motorcycle, bikes). We all wanted to stay longer...
2022 年 6 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Hi Colleen, We appreciate you taking the time to leave us a review. We are happy to hear that everyone at your party had a comfortable stay. We hope to host you again for another birthday celebration. Kind Regards, Destination Big Bear
宿泊者限定の口コミ

6/10 (普通)

Casey K.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
The house is nice, and the area is lovely. The kitchen had all we needed, the living room and dining room were comfortable and well-equipped, the backyard was a pleasant place to sit and relax during our mornings and evenings, and the on-site laundry was very convenient. The management company was not very responsive, and even though we were there for 4 days, they were never able to get the hot tub to usable condition, despite repeated requests. It wasn't until day three they even fixed the tub so it could be turned on, and they never got the water treated so it wasn't scummy. We booked the place specifically to soak in the hot tub we never got to use. When we asked for a discount, due to the unavailability of that amenity, we were not extended one.
2025 年 7 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Bill P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Snow fun

Stayed a few days in winter. Sledding within walking distance was awesome!
2020 年 1 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
It was a pleasure serving you Bill, I really appreciate you taking the time to share your feedback and being so open with us.
宿泊者限定の口コミ

10/10 (非常に良い)

Brian H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place warm and welcoming

Rented this place to socially distance with my parents (who stayed elsewhere). Great place for kids. The backyard and deck are perfect for family meals outside. Interior had a great feeling for unwinding after a long day of worrying about masks.
2020 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Hello(Brian), Thank you for taking the time to write us a review. We are so happy to hear that this property (Moose Mountain) was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Having a home that feels roomy, a larger backyard, and having the bonus of a Grill adds charter to the home. We hope you will come back soon destination Big Bear
宿泊者限定の口コミ

6/10 (普通)

terri s.

良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション
The lengthy waiver and having to submit a photo and license picture was almost a deal breaker since I am 71 years old and not planning a rave. Communication was not optimal as I received an automated msg telling me I could not extend my stay which was really confusing since I called to let you know I was checking out a day early. There were reminders in the way of signs posted everywhere of what not to do and after having to sign the redundant agreement already I found it a bit unwelcoming.
2025 年 7 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Mohamed I.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Lovely

We loved our stay House was better than expected We were two small families but can fit more! Bring your own ping pong rackets if you like to play as there is a table in the garage!
2019 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you so much for reviewing your stay with us! We hope you you were able to enjoy all of beautiful BigBear! We are so glad you enjoyed the home and it exceeded your expectations. We hope that you will come back again and visit us again in the future! Kindest Regards, Destination Big Bear
宿泊者限定の口コミ

10/10 (非常に良い)

Leon C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Just as described, very pleased

The moment we started driving up the street to the property, we knew we were going to like it. As we pulled up to the front, it was even better than we thought. Walking inside was even better! We couldn't have asked for a better getaway!!
2022 年 9 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Hello Leon, Thank you for taking the time to leave us a review. We are so happy to hear that this cabin Moose Mountain, was better than expected. Hopefully, you and your group were able to enjoy everything in Big Bear and want to come back soon. Warm Regards, Destination Big Bear
宿泊者限定の口コミ

10/10 (非常に良い)

Kim C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great summer dog friendly cabin!

We splurged on this big cabin because we had a feeling it would stay cool during this hot weather and we were right! It was very comfortable and private and quiet. The trees and yard were beautiful and we loved the wrap around deck. It was great for our dog to hang out outside without getting dirty. The kitchen was very well stocked with cookware and dishes. We plan to return with friends in the future. Thank you for being dog friendly!
2024 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 10 月 22 日)
Thank you for your wonderful review! We're thrilled to hear that the cabin was comfortable and cool during the hot weather, and that you enjoyed the beautiful surroundings. We're glad your dog had a great time too! We look forward to welcoming you and your friends back in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

So wonderful

great house, great area, quiet, close to woods/trails, comfortable, the kitchen was well stocked w/ cooking dishes, knives and utensils, truly all the comforts of home. unfortunately, the hot tub did not work which was disappointing, but everything else was so wonderful.
2022 年 12 月に 6 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Melanie H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Labor Day Weekend

The house was in perfect condition, very clean and comfortable. The hot tub was clean however the jets did not work properly.
2023 年 9 月に 2 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Michael G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Moose

Great property and location. Could use more towels. Was surprised there was no soap or shampoo included.
2022 年 6 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Hello Michael, Thank you for taking the time to write us a review. Once you book with us we send you emails to let you know what we offer and what we don't. That way you can prepare in advance. We do not offer those toiletries due to some guests being allergic. We give you the correct amount of towels based on your guest count. We apologize for the inconvenience and hope you stay with us again.
宿泊者限定の口コミ

8/10 (良い)

Alison B.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful Location!

Loved the location of this house -- in a quiet neighborhood near a beautiful trail. Overall we liked our stay but felt the house needs a little TLC (carpet is dirty and smells) and it wasn't as clean as we would have liked. However, on the good side the kitchen was good -- very well appointed and the appliances are relatively new and nice. Great deck and backyard -- that and the location are the best parts of the house.
2021 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for your review, Alison. We're sorry to hear that the carpets were dirty and smelly. I'll make sure our team takes a look at the house's carpeting and makes any necessary changes as soon as possible. I'm glad to hear that you enjoyed our well-appointed kitchen and deck! We hope your next stay with us is more grander.
宿泊者限定の口コミ

10/10 (非常に良い)

Tanya G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Would stay here again...

The cabin was clean and beautiful. We were able to bring our dog, which was very nice. It is decorated beautifully. Being close to the animal park was convenient. Shopping was a short drive. The neighborhood is nice too. The patio furniture wasn't out when we got there. It was between seasons which is the reason. When I called, the property manager had someone come out very quickly and set it all up. They were vrey friendly and helpful. We recommend it. Netflix was available too!
2019 年 5 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for taking the time to leave us a 5 star review! We're so happy to hear that you had such a great time at the home! Moose Mountain is one of our favorites too! - Destination Big Bear
宿泊者限定の口コミ

8/10 (良い)

anna r.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family and friends getaway

Cabin was nice.. when we arrived the walkway to get to key box was on porch which had a lot of snow. It was hard for us adults to climb thru unshoveled snow. We had to send thr kids. I think the position of that needs to be rethought. The cabin was clean...overall... needs a vaccum on living room and sofa. Its a place that allows pets...so if u have allergies this might not be a good choice. The hot tub should be better maintained.. the water was low..it had a lot of chorine or chemicals....which I get but the smell stuck on all of us, yes even after showering. I think a better shovel so renters can make a path in back yard would help as well...the plastic one wasnt very strong to clear a way for safe walking. Lots of cookware and utensils. Overall, a fair cabin to stay.
2023 年 4 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Thank you for sharing your experience with us. We're glad to hear that you found the cabin to be nice and clean, and that it provided plenty of cookware and utensils for your use. However, we're sorry to hear about the difficulty you had accessing the key box due to the unshoveled snow. We understand that this was an inconvenience for you and your group, and we will take your feedback into consideration as we evaluate the best way to position the key box in the future. We appreciate your feedback regarding the cleanliness of the living room and sofa, and we will ensure that our cleaning staff takes extra care in these areas moving forward. Regarding the hot tub, we want to assure you that we take the safety and cleanliness of our hot tubs seriously. Our hot tub vendors are required to submit reports of the chemical levels at the time of their cleaning, but we will follow-up with them to ensure that the chemical balance is properly maintained for future renters. Thank you for bringing this to our attention, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more comfortable stay in the future.
宿泊者限定の口コミ

8/10 (良い)

Angie B.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

So close to Bear Mountain

One of the great things about this home was how close it was to Bear Mountain. You could leave and be there in a few minutes. Some of the downsides were pretty much the same as the other reviewers. The main reason we rented this house is because of the jacuzzi and when we arrived it had a bad smell and was very murky. We called destination big Bear and they sent someone right out to service and clean it so we did end up not using it the first night. Another issue is the house had a lot of dog hairs on the couches, carpet and bed downstairs. I know this home allows pets but there just needs to be more care cleaning up. We took out the vacuum to clean up the carpets and just put sheets we brought over the couches. We would love to return to the home again and just hope that the next time the jacuzzi is in working order and the home is fully cleaned before our arrival.
2021 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Hello Angie, Thank you for taking the time to write us a review. We are so happy to hear that this property Moose Mountain was all you expected in a home and that you and your group got to enjoy their stay at Big Bear. Having a home in a good location sounds like the perfect vacations and we are glad to know your home was close to Big Bear Mountain. We apologize that the spa was not properly cleaned when you arrived. This is an amenity that we ask our vendors to address before the check-in and apologize again that it was not done in time. We appreciate you reported this to us during your stay and we were able to get a vendor out to address the issue. We can and will fix the issues once notified to us, Unfortunately you didn’t report to us related to cleaning and it was not well maintained. We have a cleaning staff which goes to property and fix the issue. Inconvenience Highly Regretted, Destination Big Bear
宿泊者限定の口コミ

6/10 (普通)

Kimberly P.

良かった点 : 清潔度、ロケーション、掲載情報の正確さ

Property Mgmt sucks

Cabin looks exactly like the pics. Rustic beauty in a perfectl location. Extremely clean and exactly as described. Well stocked kitchen. Super easy drive to slopes. It is not walkable to slopes. I drove the kids back and forth with ease. But would not say “walkable” despite the super close proximity. Zero issue with the property. The management company is TERRIBLE. Check in is lame. Had to stop by in town just to show my ID and be told code to check in. This could’ve been done online or FaceTime if they wanted to see my face. It had just snowed - a lot. Driveway was clear. But, path to front door hasn’t been shoveled since last snow prior. I could get in - but couldn’t Close the gate to front which enclosed the yard for our dogs. That gate was open and I had to wait until son got there to clear the 4 foot snow drift. Minutes after check in, management came to replace the advertised “large screen tv” that someone had broken and said “sorry - we didn’t know anyone was checking in” before replacing with a (Il say this generously) computer monitor sized tv. The real issue was the hot tub. After booking and then reading reviews that warned about hot tub issues, I sent a specific email to management to confirm hot tub worked. I don’t ski. We specifically booked a place with a hot tub so I could get some time with the kids at night before they scattered to rooms. I was told “it’s in working order an scheduled to be cleaned while we were there”. Fine. Arrived and turned on. Never heated up. Sent SEVERAL texts to management. They respond a few times saying someone was coming. They never did. Then I received a text stating “should be working” I replied “it’s not. Please come asap” and texts ceased. Upon arrival, I pulled into garage and closed the door. Couldn’t get it back open and was stuck for 24 hours (!!!!) When the guy finally showed up (after our 5th all) he said, “so sorry - I didn’t know you were actually stuck here”. Yes they did. Because we told them over and over. (My husband drove up later so we had another Car - but still!) If you’re the owner reading this - I’d be so upset! You have a lovely property advertised as it is. But your property management is b.s. They could care less about your property or your guests. If you’d like out text exchanges with them - I’d be happy to provide. Without them - this would be a 5 star review.
2023 年 1 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Karina C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great first time experience my family also loved it
2025 年 10 月に 2 泊滞在
宿泊者限定の口コミ

8/10 (良い)

David G.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

It was nice, dirty and some things were broken and were not identified by the property manager

Overall great experience. Would go back for a cheaper price.
2022 年 2 月に 2 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Kaya B.

良かった点 : チェックイン、ロケーション、掲載情報の正確さ

Could have been better...

The home was cozy for the five of us, plus our two small dogs. The property wasn't cleaned very well, as some of the blankets on the made beds were dirty. The location of the home, and the property itself were great. The biggest problem was the hot tub. We selected this property specifically because it has a hot tub, but we couldn't use it because the water was disgusting. The water was cloudy, and it had an AWFUL odor to it, that even after I put the cover back on it, the odor lingered for several minutes. I did reach out on Sunday afternoon about the problem, as we were planning on using that evening, but I still haven't heard back regarding it. The check-in time was at 4PM, and we arrived at around 5:30PM. The cleaning ladies were still there working on the home, and didn't finish until around 6PM, but this didn't bother us too much, because this is probably the busiest time of year for them. I just wish they did a better job.
2021 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 14 日)
Hello Kaya, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We apologize that the home was not cleaned properly before, beds and blankets were not as well. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff and we will notify our cleaning staff regarding punctuality as you mentioned that when you arrived around 5:30 PM The cleaning ladies were still there working on the home so we will cover up it. We apologize that the water in the hot tub was not properly cleaned and adoring very badly. We make a note of all issues and do the needful on an urgent basis. As we are the management company for the house this is something that we can and will address once notified to us as you did.Thank you for letting us know this would help us to provide better services to future guests. Inconvenience deeply Regretted, Destination Big Bear

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オーナー : Destination Big Bear

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