Merchant Quays, Newcastle Upon Tyne - 7 Merchant Quays

About Host

Exceptional customer service is the key component within Properties Unique. Guests receive a warm, friendly, personal greeting on arrival followed by a 24/7 attentive and professional service throughout their stay. Our staff are truly committed to meeting the needs of our guests. Nothing is too much trouble to ensure that you, as our guest, receive the unique care, friendly and attentive service you so rightly deserve. Repairs / maintenance issues receive immediate attention. We encourage guests to mention if they have any special needs, thus we organise the appropriate action with genuine care. Our expanding portfolio offers a tailor made service for both the leisure and business traveller with accommodation in prime locations. The following services are also available upon request at a small additional cost : •Door to door laundry & ironing service •Collection & delivery of dry cleaning •Additional housekeeping •Secretarial Services •Concierge facilities •Additional fold-away beds We are the only North East’s Serviced Apartment to have received several Awards for “Outstanding Customer Service”. We are extremely proud of our reputation as we will unfailingly