Beautiful 3 Bdrm + Bunkie waterfront cottage near Gull Lake

Hi Uzra, Thank you for staying with us! We'd love to have you book with us again someday :)

Thanks Shawna, we would love to host you again any time!

Hi Breanna, thank you for staying with us and I hope you come back again soon!

Thanks Piravein! We hope you will come back again soon :)

Hi Ann, we are sorry you felt this way at your stay. To address issues: - You had 3 months between your booking and stay to address any questiosn you had. You are booking a rustic cottage that is priced so, not a luxury Muskoka getaway. If you would have needed any bedding or towels we do clearly state we can provide these for you, all you had to do was ask. We assume you booked the cottage because it is affordable and rustic, not luxury. -The photos are accurate as they were taken AT THE COTTAGE. We did change one couch recently so the colour of the couches may have changed. -How many kitchen towles did you need? We are happy to provide more if needed, again, all you had to do was ask if the number was inadequae. Easily solved if you only asked. -Our heating meter showed us there was heat throughout your stay with room temperature as 21-22 degrees over your stay. Again, we clearly state, if you need the temperature adjusted, we are happy to do so. -For cleaning, yes we only ask that you tidy up and leave it relatively clean, not sure what the issue there is. If you would like luxury, we do advise you pay an amount for a luxury cottage, which we are not. The place is clean and neat, with not a lot of amenities. If you are a guest at other bookings, it would serve everyone well if you asked for what you needed so the host can provde that for you instead of being silent until it's time to poorly review a small business.

Hi Zoya, we are sorry you did not have a nice time with us, which is unfortunate as all of your comments don't make sense to us. -Water is fine, we are there personally and we drink it out of the tap and always have. - The garbage card is left for all our guests on the dining room table and it is clear in instructions it is right there -The cottage sleeps 10, it is quite clear how many beds are there. We have hosted multiple groups of 10 over teh years, not sure how you did not find beds for 10. -The "outdated" decor is a personal preference and you made the decision to book a rustic cottage as it should be. If you wanted something sleek, you always had the option to book something in Muskoka at 4 times the price, but you did not. The cottage is great and very aesthetically and typically cottage-y.

Paul was extremely pushy wanting free early checkin and late checkout. This is extremely stressful when you are at our doorstep asking for this. You did not check out until later in the day, using our home like it was yours to do with as you please. He was so disrespectful of our time and money the whole time. You would not do this at a hotel or your home would you? We had to pay our cleaning staff double for coming back, breaking their schedule, with no consideration for anyone. We are in a small town with limited resources trying to provide our dear guests with an affordable getaway. Paul also left garbage everywhere that we had to pay for to take out as the town does not have a garbage collection service. He did not follow any of the rules at all, had complete disregard for anyone else's time and costs. The fridge is fine and the cleaner is used for YOUR safety and cleanliness as in every cottage. If you want ultimate luxury, you should be paying for it, not demanding it from a low cost, beautiful, and very loved cottage that you chose to pay very favourlable rates for. Our home is for everyone to enjoy, not take advantage of.

Hi Arlene, we are sorry to hear that. However, you did say initially that you are happy to have pets around and as we are a semi-rural cottage, other neighbours do also have pets. We expect you to discuss with any neighbours if you want to have your pets in contact with their pets, that's all it really takes. By your initial response that all was ok seems to have been spoiled that your and our neighbour's dog did not get along and we are sorry to hear that, all pets that have contact with our guest's pets have gotten along very well. As for any water issues, as you mentioned, we had regular maintenance done and as it is busy season we try to be as least disruptive to our guests as possible but sometimes it has to be done when guests are at the cottage during business hours. Apologies on this, but as you mentioned, maintenance has to be done and that is what we have done. The disruption was only a couple hours and as we are in an out of town setting, cottages need maintenance done from time to time. Thank you.

Hi Jerry, we are sorry you feel that way. We run a cottage that is affordable for all families and at our price point there is not an expectation of "luxury". That being said, furnaces can and do break occasionally. We had a repair person in there right away and was fixed right away. We did NOT believe there are baseboards in the cottage. We have portable heaters for our rooms in the off chance the furnace stops and we need a day to repair it. There is plenty of heat in the cottage from the furnace, heaters, and woodstove. You were asking for a discount even before booking and therefore you would be aware this in not a "luxury" cottage and still much cheaper than any motel you would stay at. It is quite misleading for you to write a negative review, especially that you stayed with us for about two months and could have made mention of any complaints to us during this time. We love our guests, but this is a nasty and untruthful review in our opinion.