I was told id have to pay taxes and fees which are fine. However the taxes and fees at the resort clearly state a portion of those fees are for cleaning. So why am I being charged by the manager for cleaning? And when I asked about it she stopped responding. Would like for someone to please explain to me why I am paying a cleaning fee to someone who isnt doing the cleaning while paying the resort for cleaning also
Troymaine M.
2021 年 2 月に 2 泊滞在
6/10 (普通)
Barbara B.
2021 年 8 月 16 日
気になった点 : チェックイン
Not for us
Check in was awful, could not find a valet, had to walk through the entire casino to get to the room dragging luggage.
Barbara B.
2021 年 8 月に 1 泊滞在
10/10 (非常に良い)
Dorothy H.
2021 年 8 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Everything was nice
At 1st when I got there I couldn't check in on my phone so I had to go inside and check in at the front desk But after that everything was okay I expected it to be a little more Nicer inside due to the price And The additional that you have to pay the hotel For a 2 days stay . This was a new experience for me we did enjoy our stay it was plenty to do And the property is very nice
Dorothy H.
2021 年 8 月に 2 泊滞在
4/10 (不満)
Amy A.
2021 年 7 月 15 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Nice hotel room but...
I'm not sure what weird set up the Grand Sierra has going on here, but we didn't have our room cleaned for the entire 4 day stay we were there. Also, the property manager here never responded to a single message I sent. Nice enough room though.