WOORIM / Lowry Street、一流

Thank you for your review Steve, we are glad you enjoyed your stay.

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the proximity to the beach and shops. It's great to know that you found the property clean and spacious, just as promised. We look forward to welcoming you back soon!

Thank you for your review. We are glad you enjoyed your stay.

Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed our great location and found your stay comfortable. We sincerely apologize for any inconvenience caused by the minor issues you mentioned, such as the chipped glasses. Please rest assured that we take your comments seriously, and we're actively addressing them. We're currently in the process of organizing a full spring clean, obtaining quotes to paint the property, replace the flooring upstairs, and tidy up the outside areas. Additionally, we're updating our kitchenware to enhance the overall experience for our guests. Your feedback helps us improve, and we appreciate your understanding as we work to make our property even better. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Thank you for your review. We are so glad you enjoyed your stay.

Thank you for your review. We will look into your recommendations of items needing updating.

Hi Mel, thank you for your review. Please note a new couch has already been purchased and we are awaiting its delivery. The Pingpong table has been replaced and the pool table repaired as mentioned to you upon check in the guests before you damaged them and we tried to rectify the issues as soon as we could. There is seating for 16 outside and there are a lot of extra blankets and pillows in the linen cupboard and main bedroom walk in robe (maybe you missed theses). Again thank you for your feedback and we wish you safe future travels.

Thank you for taking the time to leave a review and for choosing our property for your family's winter break. We're glad to hear that the accommodation was comfortable for your group and that you enjoyed the peaceful beach and local delights. We apologize for any inconvenience regarding the amenities. Please note that the listing specifies the presence of a bathtub rather than a spa. Additionally, due to unfortunate repeated damages, we had to remove the table tennis table to ensure the safety and comfort of all our guests. We have updated our advertisement to reflect these changes. Regarding the pool table, we appreciate you bringing this to our attention, and we are looking into resolving these issues promptly. As for the outdoor tap, we will make sure it is clearly marked for easier access for future guests. We're delighted that the presence of wild dolphins and the overall experience could make up for these issues, and we hope to welcome you back soon for an even more pleasant stay.

Hi Veronica, thank you for your feedback however we are a little take back. Please note there are no beds on the floor, there are five queen beds and all five are standard beds with frames and a double futon.. We do apologise that the fridge stopped working sadly sometime these unexpected things happen that we can not control however we did supply you with a new fridge within 30minutes of you reporting it. Please remember that we do not advertise the house as modern or anything that should make you feel that the house is new. It is advertised and is a well used however well cared for beach house. At $170 per night for 12 people ($14 per person per night) is is an absolute bargain and cheaper than a local non powered campsite so unsure how you feel $14 per person per night for a five bedroom, three bathroom house offering a pool table, pingpong table, swimming pool, wifi and the beach three door down is not value for money.

Hi Beverley, we are so sorry to hear you feel this way. Sadly, on your arrival day and days following we had server storms, wind and rain. Unfortunately, we could not control the weather or the debris it blew into the yard and pool during your stay however had it fixed up within two hours of your report once the storms has passed. There were two light bulbs out, one in the kitchen which had three other working lights next to it and the other in the ensuite bathroom which also had other working lights next to it. We are sorry that the bathroom door had a fault during your stay it was not present upon our pre guest inspection sadly some times we cannot predict when something is going to go wrong however, we did have it repaired within about 30minutes of you contacting the office about the fault, We are sorry you do not feel this is acceptable service we attended to your reports immediately and had they rectified extremely quickly.

Thank you for your review Shane. We are glad you enjoyed your stay.

Thank you for your reply and feed back. The property is actually booked in for its half yearly bond clean this month and also new flooring in the upstairs bedroom so fingers crossed next time you visit the cleaning standard will be higher.

Thank you for your review. We are glad you enjoyed your stay.