Entire home

Windsor Hills Resort 6 Bedroom Home Incredible Game Room

Photo gallery for Windsor Hills Resort 6 Bedroom Home Incredible Game Room

Game Room
Pool & Patio
Family Room
Two Twins Bedroom 4 Upstairs
Mickey Theme
Exterior

Reviews

9.2 out of 10
Wonderful
6 bedrooms4 bathroomsSleeps 122812 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer

Explore the area

View in a map
Kissimmee, FL
  • Place, Mystic Dunes Golf Club
    ‪2 min drive‬
  • Place, Bonanza Golf & Gifts
    ‪3 min drive‬
  • Place, Mighty Jungle Golf
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪34 min drive‬

Rooms & beds

6 bedrooms (sleeps 12)

King Bedroom

1 King Bed

King Master Suite

1 King Bed

King Master Suite

1 King Bed

Queen Bedroom

1 Queen Bed

Two Twin Beds - Frozen Bedroom

2 Single Beds

Two Twin Beds - Mickey Bedroom

2 Single Beds

4 bathrooms

Full Bathroom

Bathtub or shower · Toilet

Hall Bathroom

Bathtub or shower · Toilet

King Suite Bathroom

Toilet · Shower only

Master Suite Bathroom

Bathtub · Toilet · Shower only

Spaces

Deck or patio
Kitchen
Balcony
Dining area

About this property

Windsor Hills Resort 6 Bedroom Home Incredible Game Room

Windsor Hills Resort Vacation Home - includes resort clubhouse amenity access!

Our 6-bedroom, 4-bathroom, private pool+spa vacation home is a great option for families wanting a home base to enjoy the best of all that Central Florida has to offer.

* Windsor Hills Resort Private Pool and Spa Home, Sleeps up to 12
* 6 bedrooms / 4 bathrooms
* Private Pool+Spa - West facing
* High Chair / Pack n Play for complimentary guest use
* Mickey Theme Bedroom
* Frozen Theme Bedroom
* Star Wars Theme Game Room
* Windsor Hills Resort Gated Community
* 3 miles to Disney World property
* Fully equipped Kitchen with dining for 6 at the dining table, with an additional breakfast table with seating for 4
* Outdoor Dining Seat 6
* 8-minute walk to the clubhouse


BEDROOMS 1st Floor (Downstairs)
Bedroom 1: One Queen Bedroom 32" TV

BEDROOMS 2nd Floor (Upstairs)
Bedroom 2: One King Bedroom (Attached Bathroom) 51" TV
Bedroom 3: One King Bedroom 39" TV
Bedroom 4: Two Twin Bedroom 32" TV Mickey Theme
Bedroom 5: Two Twin Bedroom 24" TV Frozen Theme
Bedroom 6: One King Bedroom (Attached Bathroom) 39" TV

Pool & Spa Heater Charges and Information:
There is an additional optional charge of $30 per day plus tax to heat the pool and spa.
The spa will not heat up without the pool heater being turned on.
Please note that our pools are serviced on a weekly basis.

Resort Parking Rules:
The resort allows a maximum of 3 cars.
Please pick up parking rules at the guard gate. Parking is strictly enforced.
Do not block the sidewalk or park on the street or the resort may tow.
3rd car needs to be parked parallel to the driveway to not block the sidewalk.


Windsor Hills Resort Amenity Access Included with Rental:

* Resort-style zero-entry pool
* 2 Water Slides
* Interactive Splash Pad
* Playgrounds
* Fitness center
* Sand volleyball
* Basketball and Tennis courts
* Arcade

Clubhouse Access Via Wristbands:
*Wristbands are obtained at the clubhouse upon arrival to the resort. Must present voucher to prove residence.
As a guest, to use the Clubhouse Facilities, you are entitled to a certain maximum number of wristbands based on the number of bedrooms in the unit you are renting. The number of wristbands for this unit are as follows:
6 Bedroom Unit - Maximum of 14 wristbands
* No wristbands will be provided in excess of this amount.
* All individuals must wear their wristbands on their wrist at all times while using the clubhouse amenities.
* Guests of Registered Guests may use the clubhouse amenities only while accompanied by the Registered Guest.


Distances from Resort to Shopping & Attractions: House is located on Manesty Lane
* Walt Disney World® 4 miles
* Universal Studios 16 miles
* SeaWorld 14 miles
* Orlando Airport 25 miles
* Atlantic Coast Beaches 74 miles
* Gulf Coast Beaches 89 miles
* Walmart Supercenter 1 mile
* Dining 1 mile


Why Choose this Rental?
- Professionally managed to serve all your needs
- Management company has over 26 years of experience hosting well over 200,000 families
- Go straight to your rental with online email check-in
- 24/7 on-call maintenance
- No Resort Fees
- Free On-Site Parking
- Smoke-free and pet-free for your comfort
- Towels and linens are provided
- Complimentary WiFi
- Additional Rental items Available (e.g., 3 & 4 burner BBQs, cribs, pack-n-plays, strollers, high chairs, etc.)

Our Starter Welcome packet supplies:
- 2 rolls toilet paper per bathroom
- 2 round hotel-size bar soap per bathroom
- 1 hotel-size shampoo/conditioner per full bathroom
- 1 roll paper towel
- 1 packet dishwasher detergent
- 2 trash bags size-13-gallon
- 1 small box laundry detergent (enough for one load)
- Garbage can liners in each bedroom/bathroom small garbage cans
Any supplies beyond this are up to the guest to replenish, we do not restock these items.
No salt/pepper or cleaning supplies are stocked due to safety issues.
This is an industry-standard practice.

FOR GUESTS WHO BOOK 30 NIGHTS OR LONGER STAYS: (this does not apply if you are staying less than 30 nights)
We will collect a $1,500 deposit.
Balance is due 60 days prior to arrival
If canceled 90 days or more before arrival, we keep with us $250.00. $1,250.00 will be refunded.
If canceled between 61 and 89 days prior to arrival, we keep with us the $1,500.00 deposit.
No cancellation or modification 60 days or less prior to arrival.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

Frequently asked questions

Does Windsor Hills Resort 6 Bedroom Home Incredible Game Room have a pool?

Yes, this property has a pool.

How much does it cost to stay at Windsor Hills Resort 6 Bedroom Home Incredible Game Room?

As of 31 Mar, 2026, prices found for a 1-night stay for 2 adults at Windsor Hills Resort 6 Bedroom Home Incredible Game Room on 5 Jul, 2026 start from S$674, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windsor Hills Resort 6 Bedroom Home Incredible Game Room pet-friendly?

No, pets are not allowed at this property.

How much is parking at Windsor Hills Resort 6 Bedroom Home Incredible Game Room?

On-site parking is available at the property.

What time is check-in at Windsor Hills Resort 6 Bedroom Home Incredible Game Room?

Check-in begins at 4:00 PM.

What time is check-out at Windsor Hills Resort 6 Bedroom Home Incredible Game Room?

Checkout is at 10:00 AM.

Where is Windsor Hills Resort 6 Bedroom Home Incredible Game Room located?

Located in Windsor Hills, this holiday home is 1.6 mi (2.5 km) from Bonanza Golf & Gifts and 3.1 mi (4.9 km) from Walt Disney World® Resort. Island H2O Live! and Mystic Dunes Golf Club are also within 3 miles (5 km).

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 22 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 0 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

8.6/10

Cleanliness

9.2/10

Check-in

9.4/10

Communication

9.6/10

Location

9.2/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Kimberly R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location!

This house was in a quiet neighborhood and close to all the parks and attractions. Plenty of room and the pool and game room were great.
Stayed 5 nights in Apr 2023
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay. We are so happy that you enjoyed the home and location. We hope to have you back again soon
Verified

10/10 Excellent

Katelynn R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Property for a Disney Visit

We had a great stay at this property. The house was as advertised! Plenty of room for our group of 11.
Stayed 7 nights in Mar 2023
Response from VrboOwner on 2 Aug, 2023
We are happy to hear that you had a great stay and the home was perfect for your group of 11. We look forward to your next visit!
Verified

10/10 Excellent

Corrie C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome

Our stay was perfect. The children spent so much time in the pool and the game room! We will definitely be staying again.
Stayed 6 nights in Oct 2022
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay! We're so happy to hear you and the kids enjoyed our home. We look forward to your return!
Verified

10/10 Excellent

Samantha B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful vacation home

Super close to Disney and universal. Huge house. Very clean and easily accommodates large families. I highly recommend this property.
Stayed 6 nights in Aug 2021
Response from VrboOwner on 2 Aug, 2023
We love our location and we love our guests! Thank you for your stay! Looking forward to your return!
Verified

8/10 Good

Robin M.

Liked: Check-in, communication, location, listing accuracy

Disney vacation

Wonderful vacation w all your need. Beds are soft but they are several to choice from. Carpet is dirty and needs to be cleaned. Overall great location and perfect for our quick trip.
Stayed 3 nights in Oct 2023
Response from VrboOwner on 22 Oct, 2023
Thank you for your stay and for the feedback! We will get with our team regarding the carpets.
Verified

8/10 Good

Frances L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing getaway

The home was beautiful but the bathrooms wasn't very clean and there was no towels and washcloths the kitchen didn't have dish towels or cloths.
Stayed 6 nights in Jul 2021
Response from VrboOwner on 2 Aug, 2023
We work very hard to make sure that all issues are tended to. I am sorry that you had these issues, but we were never alerted. We most certainly would have taken care of the bathrooms and replaced the washcloths during your stay.
Verified

10/10 Excellent

Mike R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Disney Vacation

Perfect place for a trip with extended family. We stayed here for a week with 4 couples and 4 kids. The house fit everyone well. The pool was great and the Star Wars themed play room was a hit. Location was perfect for the Disney parks and about 30 minutes to the airport. Lots of restaurants in the area and a Walmart up the road for groceries. On the last day we got to use the community pool and splash pad. Awesome spot with water slides and a great area for kids. Overall a fantastic place. I’d rent this spot again.
Stayed 7 nights in Nov 2023
Response from VrboOwner on 22 Nov, 2023
We are delighted for such a great review! We are so very glad that you all enjoyed the home, the resort and what the area has to offer! We hope to welcome you all back one day soon!
Verified

8/10 Good

JANET K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect for families

This property was ideal for our party of 11. Plenty of space. Kids loved the pool. We had a couple of issues which were resolved quickly so no complaints there. Stair carpet in need of cleaning but must be difficult to do in a popular rental property. Would recommend this property and Windsor Hills. Biggest negative is lack of recycling.
Stayed 16 nights in May 2023
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay and we are very happy that you enjoyed our wonderful home and the location. We would love to have you back again
Verified

10/10 Excellent

Ashley W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family friendly-close to Disney

We loved our house!!! It fit all of our age ranges, it was affordable, it was super close to Disney, we loved the personal pool, and we loved the community pool. This game room was a blast, plus the kid themed rooms! We will be staying here again. Everyone was very helpful, and friendly whenever we called and needed help with anything. Very minor things wrong, a few outlets didn’t work, the ice machine didn’t work properly, some carpet stains, but other than that my whole family had a blast!!!
Stayed 8 nights in May 2022
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay and glowing review! And thank you for bringing these items to our attention so we can have it looked at. - Karina
Verified

10/10 Excellent

Deborah C.

Liked: Check-in, communication, location, listing accuracy

Disney vacation home

Excellent property -was exactly what we expected. Met our needs and the girls loved their Frozen room. The boys loved the game room. Only two things- they could get a better housekeeping service and put air conditioning in the game room. (It was ok for us it was December and cooler but it wouldn’t be usable in hot weather). Oh and the pool was amazing!
Stayed 7 nights in Dec 2022
Response from VrboOwner on 2 Aug, 2023
We are so happy to hear that you enjoyed your stay! We work hard in making everything perfect and will definitely share your review with our housekeeping and suggestion on the game room. We hope to welcome you back again one day soon!
Verified

10/10 Excellent

Karla G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Dream vacation!!!

Overall the house was wonderful! Plenty of room for the 8 of us. Our grandchildren loved the theater area, our son casted to the screen. Light There was one electrical outlet without a face plate but everything seemed to work. All the lights around the Star Wars mural in game room didn't light up. Pool and hot tub were wonderful. Thank you so much.
Stayed 7 nights in Feb 2023
Response from VrboOwner on 6 Sept, 2023
Thank you for your stay! We're so happy to hear you and your family enjoyed the home as much as you did. We will have the faceplate and mural checked, and look forward to your return!
Verified

10/10 Excellent

Linda R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

CLOSE TO EVERYTHING

The house was nice overall but there were some issues with dining room furniture (two chairs were broken and then 1 large screw was found on floor on the morning we departed) and mattresses. I would recommend the mattresses on ALL beds be replaced/updated, they are either very hard and the king beds sink in the middle, the pillows are flat on all beds we all woke up to back and neck pain that is if you could sleep. Other than that it was a great house and had everything you needed to enjoy the stay.
Stayed 9 nights in Oct 2023
Response from VrboOwner on 21 Nov, 2023
Thank you for your stay! We're so happy to hear you enjoyed your time with us and would love to have you return! Thank you for bringing the chairs and mattresses to our attention. We will have this looked into.
Verified

10/10 Excellent

Liz S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect reprieve from Disney Chaos

My father, his wife and my two boys and husband and I recently went to Disney and loved our stay here! It was the perfect ending to the chaotic days at Disney and the private pool and hot tub were amazing! The children loved the game room!! It was so awesomely done and the place is so comfortable. My dad and his wife stay downstairs and upstairs. We were able to get amazing sleep each night. We took one day to try to enjoy the amenities for the community, but found that staying at the house was actually all that we needed. We did have one little toilet issue that was resolved. Super quick. Check in and check out with seamless! Thank you guys for an awesome stay.
Stayed 5 nights in Feb 2023
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay, and the amazing feedback. We are so happy that you and your family enjoyed the home and all it has to offer. We hope to have you back again soon!
Verified

10/10 Excellent

corey b.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great property

My family stayed over the New year holiday. The property was clean and very conveniently located to everything. Especially Disney. The pool was not heating properly as we had arrived, and I reached out to the property group requesting it be fixed. It was taken care of the very next day. All of the beds were comfortable and the HVAC kept the property at the temperature that we liked. The resort pool (which is heated) and shop were very nice as well. It was quite crowded, but we did go at a very busy time of the year. One recommendation I would make is to upgrade the shower heads as they are quite old. Heads up that the traffic can be a bit heavy at this time of year and travel time just to go a short distance can be a bit lengthy.
Stayed 7 nights in Dec 2022
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay. We are very happy that you and your family enjoyed our wonderful home and the location. We hope to have you back again.
Verified

8/10 Good

craig m.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in

Still loved it

Beautiful home, did take pics of some things we noticed upon arrival so that we had proof they were already there such as stains on carpet etc. the screen was torn hanging over pool, pool was very dirty (we contacted them and it took 4 days for them to take care of it but they took care of it. Front gate is a nightmare upon checkin. We had a great time and will go back. The neighborhood is amazing felt very safe. If you have children all the glass tables and decor in this house could be frustrating to have to worry about it wasn’t an issue for us our granddaughter is 2 so we are with her all the time but couldn’t imagine a little older may break something and get hurt by it possibly. But overall the home is beautiful and we had a great time just hanging out.
Stayed 8 nights in Apr 2021
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay! We're happy to hear you and your family enjoyed your time with us. I am so sorry the pool screen was not fixed as quickly. To panels tend to require a special vendor to come out and is based on their availability. I do wish we would've known about the pool, I don't see we were notified to have been able to have it serviced again. Thank you so much for your feedback!
Verified

10/10 Excellent

catherine S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Place for Families!!

The location was great. Being a gated community, we felt safe. Guards at the gate were helpful. The kids’ rooms were a big hit with 6-year-olds. The water park is a blast—just get there before 6:00 pm for the slides. The kitchen’s cooking utensil choice was sparse. There was no visible Keurig so bring coffee filters. The pool appeared unkempt; the pool pump was not plugged in when we arrived. There was debris in the pool and spa—we opted not to use either (Hurricane Ian had just made landfall a couple of days earlier). The theater room (in the garage) was too hot; we can not imagine the temps in July. A simple space air conditioner from a big box store would have made a huge, positive difference in the theater room. However, the family loved the theater room even with the heat. The towel selection was great! It is also furnished with sheets making life easier than some VRBO stays. Internet service was great.
Stayed 6 nights in Oct 2022
Response from VrboOwner on 2 Aug, 2023
We are happy to hear that you enjoyed your stay and will make sure to see about the cons that you reported. We always appreciate the pros and cons to make things perfect for our guests and to hopefully welcome you back again one day soon!
Verified

8/10 Good

Krysta K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Close to Disney, Great for Our Group - pool area needs work

We had a great time at the property and it was the perfect size for our extend family's trip to Disney. It was so nice to be able to spread out and have our own spaces after spending long days together in the parks. My daughter and son loved their themed rooms and the game room got a lot of use from everyone. My one complaint would be the pool area. When we arrived it was a mess from the previous renters. They apparently went into the construction site behind the home and brougth in sand to make their own ash tray for the hottub - there was sand and cigarette butts EVERYWHERE. The hot tub also had sand and coins in the bottom of it. The pool was nice and warm when we arrived but start to lose significant amounts of water, so we called and they came to re-fill the pool. That made it super cold for the next two days. Overall a great experience, and every time we called they were there to help. I just wish people would take better care of the places they rent so that the property and people after them can enjoy more :)
Stayed 8 nights in Jan 2023
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay! We're happy to hear you enjoyed your time with us, and so sorry for the issue that occurred with the pool. Thank you for your understanding and giving us the opportunity to come out and rectify it for you. We'd love to have you back someday!
Verified

10/10 Excellent

Robert A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Disney family vacation

I want to be very fair with this review. The house was great and was comfortable for all 12 family members which ranged from 8 months to us the grandparents. The property was in a great location close to most the theme parks. The property owners did a great job and was prompt when we asked for them to get us an exception for us to have a 4th vehicle because usually they only allow 3 vehicles. The only thing they need improvement on is the pool heater. You had to pay extra for the heater and the water was never warm enough to swim. I will say it was extremely cold for this time of the year but no one was able to swim. Saying that, in the summer months this will not be an issue. Also make sure you bring everything with you as far as coffee condiments ect. Some VRBO will supply a small amount to get you started but this place did not. Which is not a big deal but just wanted to put that in the review. I do recommend this home for large families because it is a very nice place to stay. We would rent this location again.
Stayed 5 nights in Dec 2022
Response from VrboOwner on 2 Aug, 2023
We are so pleased to hear the house accommodated the entire family with room to spare! Our location is hard to beat- so close to the parks! We were happy to advocate for the exception to the strict parking allowance at the resort on your behalf. We do include full disclosure on what supplies are included as a starter packet in the description of our property to set expectations outright. We hope to have you return again!
Verified

8/10 Good

Geena K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Location

We had a great week at Disney/ Universal! In terms of location you can’t get better then this, Windsor Hills didn’t disappoint. The big main pool and Hot tub were wonderful, the water slides and splash pad were freezing but we expected that because it wasn’t a super warm week. Community felt very safe and well kept, playground was a hit. In terms of the unit itself it was spatially really nice, I have two kids under five and my sisters family has teens and there was fun for both of them there. I think the cleaning crew let this unit down a bit, there were lots of cigarette butts and ash all over the pool deck from the party before us, there were pop cans in the driveway when we pulled up and garbage on the front step and in the bushes around the property when you pulled up. There was a lot more wear in the unit then shown in the pictures, half of the wall in the game room didn’t light up, vanity drawers looked like they were falling out, the oven looked like it had taken a beating at the bottom, we couldn’t get the ice machine to drop ice so we just gathered it from the basket, and the gate around the pool didn’t seem very secure which made me nervous with a 2 year old…also there is no longer a field behind the pool, there is currently non stop construction for a new condo which made things very loud when sitting out by the pool, the door to the back did have a wonderful lock though! I feel like for as much usage as this unit is obviously getting, the maintenance needs to be more frequent. Beds were however very comfortable, the management company who sent instructions was very clear and easy to ask questions with quick responses, and we did overall enjoy our stay.
Stayed 7 nights in Jan 2023
Response from VrboOwner on 2 Aug, 2023
We thank you for your stay. I am sorry to hear about this report. We were not made aware of the pool deck area's cleanliness, which truly does not meet our standards. We would have been to the home to address these issues right away. We will take a look at the game room issue, for this was not reported as well. We will address all issues, for again we take great pride in our homes. All in all, we are happy to hear that you enjoyed your stay!
Verified

4/10 Poor

Bill F.

Liked: Communication, location
Disliked: Cleanliness, listing accuracy

First negative review ever by me on VRBO

Where to start. 1) guards at the gate and the employees in the welcome center are rude. The lazy woman who checked me in told me I had to go into the little store/snack bar thing to get our wristbands, fully knowing she was the one that had the wristbands. The young lady in the snack bar came back to the welcome center with me to ask why the woman sent me to her. The woman didn’t respond. So I shrugged that off. 2) I waited around for an hour for my door code to work. Now I will say that I got there at 3:15 pm. So I can’t really bash them for that because check in is 4:00pm. 3) I finally get in and I’m having difficulty finding electrical outlets that worked. 4) I discovered AFTER I got there that the main selling point of this house, the game room was actually not inside the house. It was in the garage. A non-air conditioned garage. In Florida in late June early July. Needless to say it was almost unusable. I never even stepped into the game room because I have COPD and the heat was stifling in there. I went and bought an oscillating fan to put out in the game room. I left it there for the next person who unknowingly will rent this house not knowing it is in a garage. 4) the grass was at least 6-8 inches tall. They did come out and trimmed around the house and driveway, but never cut the grass. Then I’m sitting in my vehicle with the window down, and the jerk who was doing the trim came right up with a leaf blower and blew the clippings into my vehicle. I asked the guy what the hell he thought he was doing. He just stared at me like he didn’t speak English. But he damn well knew what he was doing when he blew them in my car. 5) the pool was filthy. They said it was because a storm came through the day before. OK fine. But it was filthy the whole time we were there. Holes in the screened in porch, that allowed mosquitoes to pour in at night. The cover on one of the bottom drains was off and laying on the side of the pool. And an old toy of some kind was wedged down in the pool drain. Cigarette butts on the ground around the pool. 6) We finally decide to cook a meal at the house. And when we went to use the dishwasher to wash the dishes, we opened it and old stagnant water filled the bottom of it. We ran a cycle to try to get it to drain, to no avail. The maintenance guy came to look at it, and couldn’t get it to work. 7) I’m sure the slabs at the morgue are harder than the beds in this house, but probably not by much. 8). & More
Stayed 5 nights in Jun 2022
Response from VrboOwner on 2 Aug, 2023
We are so very unhappy to receive this review and will detail back your folio during your stay since quite frankly, we have never received such a review on our home since we so proudly manage: The early check-in was not approved, therefore the guest's door code didn't work until the set time of 4:00pm On 6/26/2022 at 7:40pm, a work order was placed stating Outlets and Light Switch not working - my technician was dispatched the following day, 6/27/2022 at 8:32am. At approximately 1pm on that same day, my technician went & tended to these issues The a/c not being present in the game room. We were not made aware of any issues with the guest & not having an a/c in the game room. Please note, it does not state on our website that there is an a/c system in the game room either. Most game rooms in garages, do not have air conditioning The lawn is tended to in a regular, scheduled manner by the HOA. We did not, at any point, receive complaints about the lawn or anyone blowing lawn clippings into the guest's vehicle. On 6/26/2022 at 7:02pm, a work order was placed for a filthy pool. On 6/27/2022, I had my technician go over to assess. The pool is not filthy, rather it does need a resurfacing and will be resurfaced as soon as possible. But it was not filthy. We received no complaints about holes in the screens. We also have no control of mosquitos, especially in Florida. Dishwasher was reported by guest as having water that wouldn't drain. My tech went that same day, and couldn't fix. The next day, our appliance tech went, fixed the issue promptly stating: "GE dishwasher broken drain pump. Pump replaced." I have no report of cigarette butts laying on the pool deck. We received no complaints about the beds. Had we received a complaint, we would have acted promptly by delivering mattress toppers. Truly apologize for you feeling this way. We strive to provide great customer service and have reviewed all of your complaints which were not reported during your stay.
Verified

2/10 Terrible

Charlene W.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Worst exsperience with a vrbo ever

This is just a started list of issues we had with the 2 properties togeather aince we had to move after the 1st night being attacked by bedbugs. We do have pictures to back up claims and emails
Stayed 1 night in Nov 2022
Response from VrboOwner on 6 Sept, 2023
We apologize for the inconvenience on your first night. This was addressed immediately to the best of our ability in a situation out of our control.
Verified

8/10 Good

Julie M.

Liked: Cleanliness, check-in, location, listing accuracy

Nice place with a few issues.

Overall the property was as advertised and nice. We did find that several outlets did not work, the DVD player in the game/movie room did not work and when we called for assistance no one came out to help with the issue. Some of the furniture was damaged when we arrived and did break during our stay. The pool filter cover was broken in the bottom of the pool and was a potential safety hazard.
Stayed 7 nights in May 2022
Response from VrboOwner on 6 Sept, 2023
Thank you for your stay! We're sorry for the issues you encountered while you were with us. We do not have record of any calls or messages during your stay but would have absolutely been happy to have this checked promptly. Thank you for bringing this to our attention so that we may have it checked.
Verified

8/10 Good

Amanda K.

Liked: Check-in, communication, location, listing accuracy

Family vacation

Had a wonderful time. Family loved the house and pool!
Stayed 7 nights in May 2022
Response from VrboOwner on 2 Aug, 2023
We work hard to make our house vacation-ready for every guest. We are so pleased you enjoyed the house and pool so much! We hope to have you return again soon!
Verified

10/10 Excellent

Amy W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

COLTEN & MALISA WEDDING 2022

THE PROPERTY WAS VERY NICE & CLEAN.HAD PLENTY OF ROOM FOR EVERYONE.THE ONLY PROBLEM WE HAD WAS A LOT OF THE ELECTRICAL OUTLETS DID NOT WORK.YOU NEED TO CHECK THIS PROBLEM OUT.
Stayed 4 nights in Apr 2022
Response from VrboOwner on 2 Aug, 2023
Thank you for your stay! We're so happy to hear your group enjoyed your time with us. Thank you for letting us know about the outlets. We will look into this.
Verified

10/10 Excellent

Jamie V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing Vacation Home

My family and I (5 adults and 3 kids) stayed at this property for a week. The pictures do not do it justice - it is twice as large as it looks online. There was plenty of space for us all and we greatly enjoyed having our own pool and hot tub. We had a few minor hiccups (both due to the breakers) but management had someone come fix them right away. Would definitely stay again!
Stayed 8 nights in Jan 2022
Response from VrboOwner on 2 Aug, 2023
We work hard to make sure our vacation home is ready for each guest. We're so pleased you fully enjoyed your stay, the amenities and location. We hope you return again soon!

About the host

Hosted by Global Resort Homes

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Global is all about bringing families together to create memories they'll never forget! We've hosted over 200,000 families since 1993 and can't wait for you to experience the Global Difference.

Languages:

English, Spanish, Portuguese

Premier Host

They consistently provide great experiences for their guests
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