4/10 Mala
Aubree
14 may. 2025
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Comunicación
We got to the property on a rainy night, later in the evening and the code listed on the website on the arrival instructions was not working. So, we called the owners for two hours, texted them and messaged them about not being able to get in as it said " message us at any time with any problems."
The cabin is on a property and we even went as far as to knock on the property door to see if we could get in. It was not the right door, but the sweet neighbors pointed us in the right direction for the right house, which we did knock on and they did not answer their door.
We eventually called expedia who was able to locate a code to get us in. it was almost 1am and my daughter had to be on the court for a volleyball game at 7am the next morning. She was exhausted, scared and freezing and the night affected her game the next day.
That said, the next day they were more responsive with little things that came up at the house and apologetic. They refunded the first night since we got in so late too. But the experience was still very frustrating that it happened and that they werent available to respond when we needed to get in.
Also, we drove our electric vehicle down since they advertised having an electric charging station and had it plugged in all night after running the battery completely down driving there and when we got to the car in the morning the car had not charged at all. And we were late getting to the game.
The property was beautiful, cabin quaint.
Aubree
Se hospedó 2 noches en mayo de 2025
