Minutes to sports facilities, attractions and shopping

Thank you Joe. It was a pleasure having you.

Rhonda, We're truly saddened to read that your stay didn't meet your expectations. We pride ourselves in offering great value compared to other rental options in the area - an affordable, pet-friendly home with all the necessities for a comfortable extended stay (including weekly outdoor dog clean up for those with pups). We promptly addressed the maintenance issues you raised during your stay. The dishwasher issue was due to recent upgrades to the in-sink disposal, so there was some water transfer into the dishwasher when that work was done. For the smoke detectors, we replaced the batteries then replaced them all entirely after the second incident. We understand how disruptive those alarms must have been and apologize for that inconvenience. Regarding the kitchen utensils, our home is equipped with standard cooking supplies that have been sufficient for long-term guests in the past, including ourselves when we stay there. We're keen to learn what you needed that wasn’t already supplied for your stay. We were unaware of the stone burner issue and will ensure we address it. As we’re based outside Phoenix, we rely on our professional cleaning service and maintenance teams, but occasionally things may be missed. We are relatively new to hosting and while we're disappointed we didn't meet your expectations, your feedback will help us continue improving. Our goal remains to provide a great value for our guests in a comfortable, well-equipped home.