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2/10 Terrible
Tiffany
21 jul. 2025
Overpriced with Daily WiFi Crashes and Ant Infestations
Quick summary, positives and negatives:(+) Beautiful patio and outdoor garden space(+) Good supply of dishes, cups, and silverware(+) Conference room and other amenities on property(-) Major WiFi reliability issues - complete disconnections multiple times daily requiring router resets(-) Significant ant problem throughout unit including in beds (guests were bitten)(-) Access code didn't work at check-in, requiring troubleshooting(-) Only one key card provided for building access(-) Harsh white LED lighting throughout(-) No door on master bedroom bathroom(-) Bright exterior light shines directly into master bedroom through non-blackout blinds(-) Kitchen poorly equipped (except for dishes/silverware)(-) Floor lamp in bedroom non-functional(-) Owner dismissive of WiFi issues, suggested using personal hotspot instead(-) Demanding checkout process (10am, strip beds, run dishwasher, remove all trash) despite multiple issues(-) Sketchy location with unsafe parking suggestion under a bridge during checkin(-) High price point not justified given the problems**Overall:** While the outdoor space was lovely and the owner initially responsive, persistent technology issues, pest problems, and poor customer service when addressing concerns made this an overpriced and frustrating stay. The combination of WiFi failures during work meetings, ant bites, and dismissive responses to legitimate issues created a disappointing experience that didn't match the premium pricing.
