Chalet Saint-Sauveur with heated pool (Summer) and Ski in Ski out!

Thank you so much, Beverly! It was truly a pleasure hosting you. I’m glad you felt at home and that the condo met all your expectations. We always strive to provide a clean, comfortable space and responsive communication, so your kind words really mean a lot. You’re welcome back anytime!

Thank you for sharing your feedback. I’m truly sorry that your experience did not meet your expectations. At the same time, I’d like to clarify a few important points for future guests. The unit is strictly non-smoking and is professionally cleaned and inspected before every stay. At no time is smoking permitted inside the property. As explained during your visit, the building is a multi-unit residence and, on rare occasions, odors from neighboring units may travel through shared structures — something that is unfortunately outside the direct control of any individual owner. When you contacted me, I responded promptly and offered practical solutions to improve the situation. You also contacted VRBO, who reviewed the concern and confirmed that odor issues originating from neighboring units are not considered a rental defect under platform policy. Guest comfort is very important to us, and we continue working with building management to minimize any external disturbances. Many guests stay comfortably without experiencing this issue, but I understand that sensitivities to smells can vary. We remain transparent, responsive, and committed to guest satisfaction while also being honest about factors beyond our control in shared buildings. I appreciate you bringing this to our attention and wish you the best in your future travels.