8/10 – Gut
Lynetia C.
24. Jän. 2024
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation und Lage
Enjoyed my time there but...
This would've been a 5 star trip but i had a terrible experience that almost left me and my car stuck in the snow. The day before arrival one of the property managers reached out to me and said that due to the weather, the cleaner was only able to clean a few of the cabins so i was moved to another cabin a few houses down from the Maggie cabin. Ok that was fine but what she failed to mention is that the cabin is at the top of this steep hill and the road was completely covered in ice and snow. There was no efforts to plow or salt this tiny, scary road on the side of a mountain... my car ended up sliding down the hill and was stuck multiple times. It was so scary trying to get back down the icy road and at one point I almost slid off the small road that has no guard rails. When i called the office the woman i talked to at first wasnt at the office. Instead I talked to Sara bless her heart. She called around seeing if we could find someone to help get my car from being stuck in the snow and even offered to come pick me up and take me to another cabin that was way easier to get to. She even got me a flower and made me feel better as it was my birthday and i was so stressed trying to get to the cabin. The other woman at the property management office should have taken into consideration that the cleaner was unable to get to all the cabins therefore, i would have trouble getting to the cabin as well. I ended up having a good time after switching cabins again.
Lynetia C.
Aufenthalt von 4 Nächten im Januar 2024