8/10 – Gut
Courtney P.
25. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful apartment, but could have benefitted from instruction
It was a lovely apartment and we had a comfortable stay. We were very grateful to be able to store our luggage upon early morning arrival- we were very thankful for that. And the person who walked us to the apartment to drop our bags off was very nice and she was available via whatsapp for random questions during our time. We were promised the apartment an hour after the check in time indicated on the sheet (17:00 not 16:00). Ok. However, when we did get the apartment, we would have benefitted from an orientation/tour to the property. We understand people may be busy, so at the very least the apartment could have used a one page instruction sheet to help us understand 1) how to properly control the air conditioners (the temperature was hard to regulate), 2) wifi password- had to figure that out ourselves by searching for the modem, 3) the showers (there's a light switch that regulates the boiler, and you have to turn it off to get a warm shower- which seemed counter intuitive, and 4) the coffee situation- there were not enough pods left and we didn't know where to buy the ones that fit (learning that they couldn't be found in town) and we were given ones that didn't fit, and 5) check out instructions- where to leave key, dishwasher expectations, etc. So all in all a good stay but with a little more instructions re: the property could be helpful.
Courtney P.
Aufenthalt von 4 Nächten im Juli 2023
