We have booked stays with VRBO many times. Never have we had a more organized hostess who communicated clearly. Michelle reached out to us after booking to clarify some aspects of the booking. The property shared a wall with a nightclub, and she wanted to be sure we were okay with the noise coming from there. So I came prepared with strategies to block the music; good earplugs, white noise apps etc. Noise during the week was negligible, but be prepared for loud weekends with music lasting into the wee hours. Shortly before our trip, we received an apartment key and building fob accompanied by clear instructions on how to access the building. There was also a prepaid mailer for returning the key after our trip. Michele never bothered us, but she made sure we were comfortable and answered any questions we had. She responded to our texts within minutes! She was a hostess extrodinaire! The apartment was cute and well furnished. I was amazed at all she provided from laundry detergent to shampoo, soaps, coffee creamers, sugar etc. If we ran out of anything, Michelle would immediately have it refilled. The location in the French Quarter was perfect, just around the quarter from Bourbon, walking distance to restaurants and attractions, easy access to busses and streetcars. This was a good place to spend our 2 weeks. The only drawback was the level of noise heard through the walls. But we had been warned! We highly recommend renting from Michelle!