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6/10 – Okay
18. Mai 2024
Would Recommend With Caveats
The location of the Graythwaite Estate is fantastic. It's a lovely estate, surrounded by nature and in close proximity to Lake Windermere. Upon arriving, we found a bag of goodies which was an unexpected delight. We had earlier enquired about body wash and shampoo, and were told it would be provided, so didn't bring our own. There was none at the cottage, and we were assured this would be provided later by Housekeeping when we raised this to the attention of the team. It was never provided, however, and it appeared that Housekeeping refilled the hand soap instead. By the end of our stay, we were down to the last squares of toilet tissue, which was never replenished. The kitchen floors had been swept, but really did need a scrub as it left our feet/socks grubby. The trail maps of the estate were missing from the cottage's folder (we suspected that probably a previous guest had removed for use) and were told to wait the next day to go get a copy from the onsite farm store. The Housekeeping Team really needs to be more on top of the turnover of the cottages, this is where the experience fails. If you can overlook these types of issues, then chances are you will have an enjoyable stay. Recommend with caveats.
