2/10 – Ungenügend
Elizabeth H.
1. März 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
Filthy
This unit is in the Lofts 4D and has a great location next to the lifts but is FILTHY.
We complained about the lack of cleanliness and garage door being broken but the property manager never gave me a call as was promised. All communication was by email or text.
I understand that the property manager tried to correct some property inadequacies but our stay was far from ideal. In addition, check in was supposed to be at 4pm but the unit wasn’t ready til 8pm.
We chose this place also because of car charging option. This was not possible because the garage door was broken. They tried to have us use another garage but there was so much snow in front of the garage, no access to the garage from the outside, and the dumpster was in the way that we couldn’t even use it.
4D at the Lofts was dirty: hair in the drawers, broken coffee pot, stains and yellow crust on provided blankets, mold on shower curtain, when the stained/dirty brown comforter was washed after I complained, it was delivered still wet and condensation was in the plastic bag making the blanket smell. The downstairs bed is extremely hard and the upstairs bed is extremely springy. It looks like the carpets have not been cleaned in years and the photos of the sofas look nothing like how they are now. The beige sofas are worn and torn.
The unit across from 4D is the same cost and soooo much nicer!
We paid to stay Mon- Sat but left Friday because the place was uncomfortable and dirty. I would NOT recommend this unit.
Elizabeth H.
Aufenthalt von 5 Nächten im Februar 2024
