8/10 – Gut
Perry C.
9. Apr. 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Oak Creek Townhome
We really enjoyed our stay in Oak Creek (just south of Sedona). This townhouse was extremely comfortable and homey. Me, my wife and our small dog (Schnauzer) spent March 2023 in this unit. Quite well equipped and close to everything in Oak Creek (grocery, shops, restaurants and pubs).
When planning for the trip from Canada, I sent a message to the property manager (Vacasa) asking about bringing a portable gas BBQ and after waiting for some time for a response, I was told that the patio was too small. Upon arriving, 3 of the neighbours had BBQ’s on their patio’s (one being a full size BBQ).
Also, my wife pointed out the following minor deficiencies - host needs to update their pots and pans as everything burns very easily. We also thought that more cutlery is needed.
When travelling, we always try to book a unit with a bathtub bc my wife prefers to bath. This unit does have a bathtub/shower combination unit, but the hot water tank is too small to provide adequate hot water to fill the tub.
I was also not very happy with the property management company (Vacasa), they were extremely slow in responding to questions and concerns - the latest question never answered! I will definitely avoid utilizing this company in the future.
Perry C.
Aufenthalt von 35 Nächten im Februar 2023
