This was the second year to stay at this location. The first year home was in excellent shape but this year many problems which had not been taken care of. In addition, the management company failed to let us know the AC was out in the carriage house which we needed for our family. Also, numerous problems with home such as pool heater not working, closet lights not working, a keyed lock on upstairs bathroom enabling access, elevator not working, pool not cleaned, interior floor rugs dirty, master bedroom sheets not fitting, and the list goes on and on. Sorry to say but this is a fabulous home when taken care of but not this trip. I reported all of items to management company (Dune) who did their best to remedy issues but most were not fixed during our stay. I requested some partial refund for the problems while on vacation and they offered a minimal credit. Not sure the owner is aware of issues. We will look somewhere else next time.