6/10 – Okay
Angela B.
16. Nov. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good location but needs TLC
We come to HH every year and stay for a month. This property was in a good location, view of lighthouse, close to amenities. The owner responded quickly to inquiries and the place was clean with good appliances. The owner did not provide us with a Sea Pines pass despite them being free to owners. Fortunately we know other owners who provided us with a pass for the month. Otherwise we were told to go once a week to pay for a pass as you could not pay for a month at one time. There was work going on in the lobby (floors being laid, painting, carpentry) which I understand the owner can't control but would have been nice to get a heads up. Unit is very dated, dark, sun does not come onto the patio, or into the living room area at all, at least during our stay in mid-October to mid-November so outdoor space was gloomy and cool unless temperature was very warm. Unit needs some TLC. Chair backs at the table came apart when moved, toilet in spare bathroom had to have the handle manually moved up to stop it running, closet doors consistently came off rails, curtain tension rods could not bear the weight of the curtains and would fall down when we tried to open them, so we left them, no headboard on the bed, no duvet cover on the duvet, just a couple of sheets, one on top and one on the bottom, no screens on the window in the bedroom so we couldn't open the window. All of these are small things but added up, it felt like a property that the owner didn't care too much about.
Angela B.
Aufenthalt von 29 Nächten im Oktober 2023
