8/10 – Gut
Jennifer F., Indianapolis, IN
24. Aug. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Home away from home
My family of 5 stayed at this house for 3.5 months while my husband underwent surgery and treatment at City of Hope. The home and yard are beautiful from the outside, and most importantly it was a safe neighborhood. Upon our arrival, it was clear that the house had not been used for some time. We had several issues right from the beginning that were quite inconvenient: washing machine leaked all over the floor, dishwasher didn't work for the first month, and refrigerator and freezer thawed and we lost an entire fridge full of food. While these issues were addressed, it took some time and was an extra headache that we didn't need during an already stressful time for our family. Additionally, the kitchen of this house was fairly ill equipped. There were very few kitchen utensils and tools and not enough plates for the number of people that the home could accommodate. We ended up buying quite a bit of kitchen supplies. Some of the furniture in this house needs updating as well. The stools and chairs for eating at were all very rickety and kept falling apart with just normal use. One of the beds in the upstairs bedroom has a terribly uncomfortable mattress that would not have worked for an adult. Fortunately, that was the bedroom that my 4.5 year old twins used and they didn't complain. Setting those things aside, we did make use of the backyard each day. There is a very cool sliding wall of glass that opens up the whole kitchen area to the outside space. There is a hot tub with water feature that was a huge hit for my kids. We just heated it enough to function as a small pool. Another great perk of the backyard was the side driveway (probably meant for parking an RV). Since this area was within the fenced in backyard, it was perfect for my daughters to ride their bikes and scooters and to do chalk. The master bedroom and bathroom is spacious and updated and was very comfortable for us. We had several family members and friends come to visit and help us during our time there and they were able to stay comfortably in the guestroom upstairs that has an attached bathroom and king size bed. The other bedroom upstairs we used for my 1.5 year old who slept in a pack n play, so we didn't make use of the bed in that room. There is an office on the main level that is listed as a space to sleep, however it only has a futon and would not be comfortable for any length of time. Despite the challenges at the beginning, we did enjoy.
Jennifer F.
Aufenthalt von 115 Nächten im April 2021
