4/10 – Schlecht
Kinga K.
19. Mai 2024
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Wish I felt as if host wanted guests
I wish the description and past reviews were more honest and true. We are a family with children who stayed two nights while visiting Carlsbad Caverns in April 2024. First the pros: good communication, comfortable king beds in 3 BRs, safe location. The home appeared to have been purchased just as income for short term rentals. There was no “love” put into the home or effort to make guests feel as if a home was welcoming them. The most important complaint is that the home was dirty: hair all over the bathroom- toilet, floor, shower; crumbs under bed sheets (yes, I always check around bed for bedbugs and although sheets were washed the bed was not vacuumed or dusted); pans dirty (any used had to be washed first; grease splatter with flies stuck to it on walls next to stove; fan was dusty; light fixture had dead bugs in it. Besides the uncleanliness, there were ways in which the host could have better prepared the property for guests: cotton sheets, better quality toiletries (splurge a little on guests, we paid more than we would have at a comparable hotel, so at least offer comfortable quality soap), offer coffee, sugar, tea, paint the place properly (water stains came thru paint which looked slapped on, address broken furniture ( the arm to the recliner was broken). In conclusion, the effort put in was the effort received. I hope this review helps the owner so that they may be more successful in hosting.
Kinga K.
Aufenthalt von 2 Nächten im April 2024
