6/10 – Okay
Tin P.
19. Sep. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Annual Family Vacation at Ko Olina Beach Villas
We are a family of 4 and this is our annual family vacation to Ko Olina. We have been coming to Ko Olina for over 10 years and have rented condos at the Ko Olina Beach Villas every year. We are very familiar with the Ko Olina area and the BeachVillas and love coming back each year. However, this year we were disappointed with the Unit that we rented.
Cons:
-This unit has a secure parking space in the underground cover parking of the property but the owner use it to park their own car and ask the guest to pay a one time $25 fee to park in an outside space. We have stayed in over 15 different units at this property and have never been asked to pay for parking. It's not really about the $25 but the underground parking is secure and gave you access to elevators.
-The unit has bugs/cockroach issues. The first day we found bugs in the dishwasher, wine fridge and on kitchen counter. We informed the property manger and she dropped off bug traps and ask us to deploy them in the condo. We deployed the traps and it help a bit but we still saw bugs crawling around the kitchen daily.
-There are stains in the master bedroom carpet near the window and the suitcase stand was broken.
Pros:
-The property manager was responsive when we call or text with issues.
-The unit was stocked with supplies which is a bonus.
-Pot and pans in kitchen are new and clean. We also appreciate the new coffee maker.
Tin P.
Aufenthalt von 8 Nächten im August 2024