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8/10 – Gut
Heather H.
29. Sep. 2023
Beautiful property but it’s seen better days....
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Let’s start with the positive things about Blue Pearl.... community pool and one street away from beach access. Private dock and elevator were both a plus. It’s dog friendly and the views from the multiple balconies are spectacular. The bed on the top floor inclines and it’s very comfortable. The kitchen offered everything we needed to cook family meals and the grill was also clean and worked great. Negatives...the ice maker did not work and that was not disclosed until we reported it to LandMark upon arrival. We were told that they knew it didn’t work and the owners had decided not to fix it given the hard water. We were told to feel free to use the ice trays (there were 2) provided. Would have appreciated the disclosure up front or more ice trays. 2 ice trays for a family is not acceptable. We also reported that the Roku device had been removed from one of the TVs and we were told over and over again that we just needed to put new batteries in the remote. It took multiple emails and calls to Landmark to get someone to actually come out and see that the Roku device had indeed been taken or misplaced. We had other minor maintenance issues and those were fixed promptly. The beds on the second floor are totally uncomfortable as is the sectional couch. The property has simply aged and needs some refreshing/updated. Large pet stains in the bedroom on the top floor as well. All in all, still a great place to spend a vacation. My crew made use of all of the positives at this property and memories were definitely made! I did find out from a neighbor that other properties in this same subdivision (all the properties have mostly the same layout) rented for much cheaper than what I paid. Oh well, you live and learn! Would recommend and would stay here again, but only if all other properties in this subdivision were rented out.
