4/10 – Schlecht
Claudia D.
25. März 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Stay here if you like to feel dirty and unsafe
My check in time was at 4 PM, when I arrived at the home at that time it had trash everywhere and the dishes were dirty, there were maids inside trying to clean everything. I messaged the host asking when the maids would be done cleaning since I had people coming to the home soon and the checkin was at 4 PM. The host said they would leave in 10 minutes. The maids did not leave until 5 PM. Once the maids left I quickly found that they did not do a great job and the house was dirty and the dishes the maids “cleaned” had food and spots still on them. There were sticky parts on the floor randomly and the shower curtain was moldy. Then I saw that the hot tub was broken and the water was green inside. The host messaged me that the hot tub was indeed broken and would send someone to fix it, but the host did not give a time on when the crew would come to fix it. At 9 PM a guy wearing normal clothes came to the house, I messaged the host to confirm they were there to fix the hot tub but the host never responded. I turned the man away because we were a house full of girls and scared to let a random man in at 9 PM at night without a verification from the host he was there to fix the hot tub. The next day the host told me it was my fault for not letting the man in and informed me they would not fix the hot tub. They did give me a $150 refund at least. My experience was terrible and would not recommend anyone stay there. Unfortunately, I can’t include pics in this, otherwise I would.
Claudia D.
Aufenthalt von 2 Nächten im März 2024
