8/10 – Gut
Beth M.
13. Apr. 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Great views, good location, a few issues
I have mixed feelings after our stay here. We enjoyed our stay overall but we probably wouldn’t stay here again.
The good:
- The view from the lanai is wonderful.
- Nice common areas. The grounds are beautiful and well cared for. The sandy area by the ocean was our favorite
- Good location. Walkable to town if you don’t mind a longer walk.
- The AC works well; with two units the bedroom stayed cool for sleeping.
- Assigned parking.
- Beach towels, chairs, and an umbrella provided.
- Management was very responsive whenever we had an issue.
The not so good:
- The biggest issue was the bugs in the kitchen. While I know bugs are common in Hawaii, this was the first time in any Hawaii rental unit that we’ve ever had an issue. Management did their best to respond but it unfortunately will probably take time to address. We kept all our food sealed and took out trash daily but still had significantly more bugs than we’ve ever had in a Hawaii rental.
- The unit could use a good deep clean. Management sent a cleaning crew back out at our request, but the whole unit really needs to be thoroughly dusted (things like doors and decor), insides of cabinets wiped down, and all the kitchen items gone through to ensure they are actually clean.
- Linens (especially the sheets) are worn out and need to be replaced.
- The kitchen has no consumables - only salt and pepper. No oil of any kind, no spices, no foil (we left some behind).
Beth M.
Aufenthalt von 8 Nächten im März 2024
