6/10 – Okay
Larissa W.
20. Mai 2024
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit
Tosa Home
I would love to give this stay 5 stars however there were a few issues we encountered. Upon arrival we found there to be no clean towels. Most were still in the washer and half in the dryer but still wet. When we preheated the oven it started to smell weird and we found a plastic bottle inside it. We found out that there had been 2 parties there over the weekend so the cleaners didn't have time to properly clean. There were also open alcohol containers in some of the dressers, and all the darts for the dart board were broken. This was very frustrating as we were there for a funeral and I still had to pay the full cleaning fee even though it wasn't clean for us.
Also, note - although the listing says 10 occupants, there is an extra fee for any over 4 that is not listed anywhere and I did not know about until seeing my invoice.
The house itself is in a fantastic location and set up well. It was nice having space to move around and a garage to park in. The beds were very comfy and the shower offered very hot water and good water pressure. I
The host was quick to respond to all messages I sent while we were there but did not offer anything for our inconvenience or to make the situation right. Otherwise I would have given it 5 stars
Larissa W.
Aufenthalt von 3 Nächten im Mai 2024
