4/10 – Schlecht
Marquitha G.
19. Sep. 2022
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Not as described but very convenient near beach
Let me start by saying PLEASE UPDATE THE LISTING AS IT IS VERY MISLEADING. From the moment we walked in the door, we were greeted by roaches large, small, medium you name it. You can tell that the home had been swiftly cleaned upon our check-in. There is NO TV on the third floor, also lots of other rooms had NO TV and based on the description, every single room is supposed to have had one. There is also NO OUTDOOR TV. The few tvs that were in the home, DID NOT WORK. I had to cast my phone to the living room tv, which was very draining to my battery AND the remote did not work. We made a call to maintenance our first night and no one came out. Ice maker was dirty and clogged so we had to clean it. The late check-in and early check out makes absolutely no sense in pricing. The ONLY pros of the home were that we had a private pool and are literally 2 minutes or less from the beach and that it sleeps a ton of people. Overall, my family had a great weekend at the beach, but this home is not the same home as what is in the description, and most of the photos are misleading. Had we known all rooms wouldn’t have tv’s as promised, probably would not have booked. Maintenance was sent out by the rental company and pretty much stated that our complaints were invalid, even with us sending in pictures to Logan, who was very helpful. I’m sure my review will not make much of a difference, but it seems most people who have booked this property are complaining of the same things.
Marquitha G.
Aufenthalt von 2 Nächten im September 2022
