Cleanliness was an issue - vents in the house, 5 beds with dirty bedding, 1 towel for a 3 night stay.... kitchen sink broken, basement shower doesnt drain properly, basement sink wasnt draining, basement stair bannister pulled from wall, no toilet paper holder in master bath, sink faucet loose in master bath, no furniture but a bed in the basement bedroom, only 1 TV in entire house - AC didnt go below 78 during the day, wrong entry code given to us at checkin, BUT we addressed it all the first day and Sam did his best to help us out. Things werent fixed or resolved due to the short stay, but at least he arranged for 5 beds to be cleaned for the 2nd night. Neighborhood was beautiful and close to everything. House was ok for 5 people who werent there the majority of the stay.