2/10 – Ungenügend
Dalton L.
9. Okt. 2023
Gut: Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Lage
Unsatisfied
The price per night was reasonable for a two-bedroom cabin, however, I was very displeased with the overall experience, cleanliness of the property, as well as professionalism and communication of lodge staff. Check in process was nonexistent and it took far too long to get in contact with lodge staff the day of our stay. Upon arrival, the cabin was unlocked and there was a pungent odor throughout the cabin, which took a few hours of open doors/windows and fans blowing to make the smell bearable. On top of this, there was no key to the cabin. The lodge owner told us we should be fine and that the cabins were safe without a key... He also instructed us to ask the bartender for a key the next day as they were closed the day of our arrival. We were on a fishing trip and locked the door as we left for the lake the next morning, so our personal belongings were safe inside. Without a key, we were locked out when we returned that evening and asked the bartender for a key as instructed. After asking for the key, they could not find it. We waited outside for roughly half an hour before they found a key that worked. This experience was far below the standard of other places I have stayed in the area. I will not be staying here again, and I would suggest others look elsewhere as well.
Dalton L.
Aufenthalt von 2 Nächten im Oktober 2023
