Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We left the property a day early. Not happy at all about the dirty pool when we arrived, having to wait til Monday for the pool to be clean enough to use, only using it Monday night because by Tuesday the pool was no longer heated. I spoke with a manager on Tuesday who said he would get back to me and NEVER DID! To this DAY! Didn’t even have the courtesy to call me or email me!! The experience was inexcusable!!! I PAID to have a HEATED POOL for our vacation!!!! Our vacation was a BUST since I leased this vacation rental for the SOLE PURPOSE to have a heated pool to use all week! We drove 1100 miles to have a heated pool and be close to the Gulf of Mexico. If your company can’t respond to me and compensate me for this, I will feel obligated to post this information, along with the video and photos of the state of the pool at this location, on social media. As I said, I called on TUESDAY and spoke with a manager and was told I would hear back from him and he never contacted me. We were able to swim in that “heated pool” ONE TIME this week. This was for the unit located at 121 50th Street A on Anna Maria Island. To this day, Monday, April 17, I STILL have not been contacted by ANYONE at this company!!! Other than them sending me 2 emails asking me to review and rate my vacation rental!!!!