2/10 – Ungenügend
Alycia S.
9. Juni 2024
Verbesserungswürdig: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
Vacation From Hell
Wow ... To start off me and my family of 17 decided to go to Orlando to celebrate a few of our graduates and needless to say we could've stayed at home. Upon entering the house it was already hot and we noticed the ac was set to 80 degrees, didn't expected to leave the heat to enter into more heat(RED FLAG ONE) So we changed it to 73. My father-in-law is diabetic so we also had to rush to the refrigerator to make sure his insulin was kept at the temperature,.. Right as you open the fridge and freezer we were welcomed by friendly crawlers that was both dead and alive (RED FLAG TWO). We began to tour the house and make sure we took evidence of everything that was already damaged before hand, multiple this were already broken,some tv remotes didn't have batteries, but the tvs didn't work anyways so everyone tried to get on their cellular devices... Wrong idea! You are trapped in a complete dead zone, the wifi information that was provided to us beforehand was totally incorrect (RED FLAG 4/5 ATP). We tried to stay calm and collected but the a/c in the house was not working and we put in a ticket at 3pm, so everything started going left. Everyone said let's try showering to cool off... but guess what NO HOT WATER !! Tried to get in contact with the owners and was not getting any help, the property managers sent a maintenance man to come look at the a/c at 11pm. Asked when someone was coming to check on the unwelcomed guest we were staying with and the hot water and we began to
Alycia S.
Aufenthalt von 2 Nächten im Juni 2024