4/10 – Schlecht
Megan P.
27. Nov. 2023
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Subpar
I did not receive any info from the host after booking. I had to reach out to them hours before our arrival to make sure we were set. We were supposed to be able to check-in at 4pm; we arrived at the front desk at 3:50pm to fill out the forms and scan my ID. I was told our condo was not ready and they would call me when it was available---no call. We went in again at 4:45pm and were told they forgot to call us. The "condo" is actually an old motel they "renovated" into a "resort." Those are all very loose terms in this scenario as this condo is comparable to the other 100+ average/below average hotels/motels in the area. The words condo and resort probably help get a few more visitors than if they actually labeled it as what it is. The door sticks and is hard to open and close. The sheets were dirty--there were lots of long black hairs and make up stains. You could see the wrinkles from where past guests laid. Instead of going down to argue with the front desk, I washed the sheets myself (one positive is free in-unit laundry). The kitchen floor was sticky. There are two TVs, but only one of the remotes had batteries. The view isn't anything special. The location is decent because you could walk to a few attractions if you wanted. The shower had plenty of hot water and the water pressure was nice.
Megan P.
Aufenthalt von 2 Nächten im November 2023
