2/10 – Ungenügend
Becca P.
11. März 2024
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beware: Misleading Photos
When I booked this property, the only photos available showed the inside of the home and one shot of the outside from a good distance. The exact location was not shared until after the cancellation period was over. Unfortunately, upon arrival I was immediately aware that the photos were very misleading. The exterior of the property was dilapidated, with peeling boards and paint. The entry was a 2 step concrete set of stairs. The covered patio between the home and the padlocked barn had ruts in the mud so deep I couldn't park my rental van there safely. Upon entering, I saw toothpaste in the bathroom sink, what looked like dried ranch bean juice on the kitchen counter (very, very small kitchen) and the back door looked very unsecure. I could see light coming in from around the entire doorframe- it would be very easy to break in from that door. There was a portable AC unit unattached to anything just sitting in the living room near a window, covered in dust. Owner told me not to use the wall thermostat, as it was only for heat. I did not hear from the owner 3 days prior with check in information and when I reached out I was told the key would be on the top of the electrical box by the front door. I was also asked to start a load of sheets before leaving. We stayed 5 minutes and did not feel it safe or secure to sleep in or leave our valuables in. I locked it back up and checked in to a local hotel. VRBO will not issue a refund due to "insufficient evidence"- no photo proof.
Becca P.
Aufenthalt von 2 Nächten im März 2024
