8/10 – Gut
Lela W.
31. März 2024
Gut: Check-in, Kommunikation und Lage
So Much Potential
I’ll start off with the pros and end with the cons. It’s a beautiful, modern property. Near a highway, but weren’t bothered by the sound. Lots of restaurants and familiar stores nearby by. It was the perfect size for our family for a quick Orlando getaway.
Now, the cons. There were several things we noticed right away: Broken glass from a nearby lamp on the floor; a plethora of dead gnats in the refrigerator; a sugar ant infestation, and we saw a couple of roaches; no iron or ironing board available. Also, the WiFi didn’t work for our entire trip. I had to use my personal hotspot for the TVs and everyone’s personal devices. I contacted Vacasa, the property manager, and told them of the issues we ran into the first few hours. Not having WiFi was a big issue for us. They gave us the runaround 2 or 3 times about a technician coming to fix it. Finally, a supervisor called me and said they didn’t have anyone local to fix it and would refund me for that amenity.
Next, the pool. You will have to use The Cove pool. It is not in walking distance. Also you must purchase a $15 keycard for the pool at the Reunion Resort. This was not in this listing! And no information on this was provided. We found this out after an hour of driving around and asking questions. The pool was nice, but seating was limited.
Between no WiFi and the ants, it was very hard to enjoy our time. I don’t think we could've stayed any longer than we did. It’s such a shame because we really wanted to like it.
Lela W.
Aufenthalt von 3 Nächten im März 2024
