Such a wonderful stay over the Thanksgiving holiday. Communication was great and Jim, the owner, is very responsive. We had a special request on the day of arrival and he was more than accommodating. When we walked in, we couldn't believe just how cute and cozy everything was. The cabin was decorated for Christmas with a big Christmas tree and garland, cute christmas puzzles and lots of Christmas touches throughout the cabin. The kitchen was well stocked with enough of everything, even a crock pot, and several spices and some k-cups and coffee in case you forgot some. We brought our own but it's nice just in case. We had our groceries delivered through instacart, I highly recommend that--even though it cost a little more, it was so worth it. The beds were comfortable, the loft had video games my boys liked. The master bedroom was on the 2nd floor so we just let my girls have that room and we took the downstairs, they were thrilled with that. The hot tub was nice and hot and relaxing after a day of exploring. This was important to me. The location was really convenient to everything in Pigeon Forge. Thanks for a Great Stay!