4/10 – Schlecht
Lisa E.
25. Sep. 2024
Gut: Sauberkeit und Kommunikation
Verbesserungswürdig: Lage und Genauigkeit des Onlineauftritts
Missed the Mark
The first impression was not great! We walked through a dirt and weeded path, around a leaning fence to enter the unit, which was not ideal to transport luggage through the dirt and weeds, which was muddy after the rain.
The first door on the porch did not have a lock box. The porch had two chairs and a table, which is displayed in the picture, but one chair was ripped and inoperable. The lock box was on another door, which was not listed in the directions.
Upon entering the unit, the air conditioning was off and there no directions available for the unit, including the air conditioning system.
The bed had two flat pillows with shams on them, but no additional pillows with linens to sleep on. A request was made immediately for new pillows, and even with a follow-up message, no pillows were delivered to the unit.
The bathroom shower/tub faucet leaked, which was continuous and the tub paint was pealing.
The kitchen area was clean and nice. It was the nicest part of the unit.
The unit is located on a busy intersection within feet of where cars come off of a highway. We heard noise all day/night and heard people talking right outside the unit on the corner.
This place has potential, and could be nice if you know about the location (traffic noise) and accurately meets the descriptions and pictures provided, specifically the comfort of the bed and bedding.
Lisa E.
Aufenthalt von 3 Nächten im September 2024