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2/10 – Ungenügend
28. Juli 2023
Deans Dunes
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed in this house for the last 8 years and have never really had any problems but this year was not as the last few years! I understand that it was a holiday weekend but after being in the house for 10 minutes our feet were black on the bottom, I can understand sand on the floor but the floors were not cleaned and the countertops were sticky and dirty also. Going up the stairs there was vomit on the carpet and baseboard and wall!! The vacuum was not run on the stairs or for that matter not on any of the carpets! In one of the bathrooms we found a towel stuffed behind the toilet with yellow stains on it, so apparently that bathroom wasn’t cleaned! For what I paid for the cleaning cost was not worth the money!! We located a sweeper and ran it ourselves and cleaned the rest of the house ourselves before we could enjoy our vacation!! I notified the property management Sunday morning at 8:20 to let them know about the cleaning and vomit and also about the ice maker not working, they replied back and said that they wound send the cleaning crew back out but we had already cleaned so we didn’t need them to come back, and maintenance never showed up at all the whole time we were there!! So had to go out to buy ice. We also wanted to show them the crack that was in the glass on the kitchen table when the maintenance guy came, but never showed up! We were very disappointed in the house and the company this year! For the cost of the house for the week it should have been much more enjoyable!
