8/10 – Gut
Sean R.
4. Nov. 2019
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Terrific location!!
Overall, a very enjoyable few days and a lovely property.....and we had fab weather too.
A few small things in terms of communication and information on the property when we checked in could have made things that little bit better.
A booklet with important information on the villa, especially that we needed to turn a switch on for hot water for our showers would have helped.
Also, although we were given two sets of keys, we were only initially given 1 card to go into the slot when entering the property for the electrics/power etc. We'd asked for another one when we checked in and were told we'd have to make do with just one and manage ourselves. However, on one occasion when my mum returned with the set of keys without the electricity card, the villa was obviously without electricity.
My mum had go downstairs and luckily someone was home and after explaining the situation and requesting for another card again, she was given a second card which we obviously kept until we checked out.
There's also a little trick to lifting the fly screens up from both balcony's. Again, this should have been explained in a booklet, or we should have been told how to do this, rather than having to ask.
As I said, it was a lovely stay, and the owners who live downstairs were helpful when asked about something, but better communication would have made it 5/5 and a brilliant stay.
Sean R.
Aufenthalt von 5 Nächten im Oktober 2019
