2/10 – Ungenügend
Indulis K.
7. Nov. 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Couldn't stay because of foul odor of mold
Very poor - while John is in Thailand.
Arrived 7PM. Another party was occupying my room. The other party couldn't gain access to THEIR room, so they took MINE. No-one was around. They called the phone number many times and left messages. The room they took was completely unacceptable. The 'wall of mold spores' hit me in the face as soon as I entered. No way I could stay for even 2 seconds, or 2 minutes - never mind two nights. The other party reported mold on the bedding/elsewhere. How could one sleep in moldy bedding? There were six doors to six rooms, but eventually a young lady stepped out of a 7th door (her residence) and said she was the 'host'. She must have heard the prolonged conversation (just outside her door) between our two unrelated parties, not having their own rooms and about the unacceptable accommodations - but did NOT step out to help until much later. Obviously the owner eventually called her to intervene. She just told us that we could go somewhere else. When asked about "where?", she told us one place, but she didn't know if there was any availability, especially on such short notice - - for TWO unrelated parties. It was dark and rainy (no streetlights), my phone had no reception. and the internet was unusable.
John said he'd refund the money for both parties, but accused us of yelling at his wife. We left at 8PM. I heard they had an 83 yo woman to 'clean' the rooms. Obviously NOT. There was old food in the fridge.
YMMV if John is there.
Indulis K.
Aufenthalt von 2 Nächten im Oktober 2023