4/10 – Schlecht
Heather R.
5. Nov. 2020
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Dated and desperately need of cleaning
Starting with the positives: great location, pool and hot tub clean and very fun, decent space and loved dining in the sun room for our meals. The kitchen is generally adequate, fridge good size and working and good counter-space.
Now the negatives: The house is listed as non-smoking, but clearly, the guests before us were smokers. Whatever the protocol is to address this issue before the next party arrives is not in place or was not followed. The bottom level smelled so bad it was unusable almost the whole week (king bdrm and pool table located here). In addition to this, the house generally is so badly dated and unkempt, general items that should be easy to address simply weren't, to include missing sliding door handles, many (4+) burnt out light bulbs, over head lights not working at all (in a 15' ceiling this makes it very hard to see at night), sliding doors not opening, hornets nesting in the siding, holes in and missing siding and even without the smokers dilemma, the house just smelled. It is obvious the cleaners clean the general areas, but it appears a deep clean has been neglected for several YEARS (caked dirt on the lampshades, bugs and accumulated dirt on the window ledges, dirt visible along walls, very dirty carpets, etc.) The furniture is either broken, damaged or so cobbled together it appears the majority of it is second-hand purchase with no thought applied to a cohesive scheme. Beware this house is marketed to large-parties, "don't care about keeping a house nice, but at least it's close to the beach" audiences. That's what you're going to get.
