2/10 – Ungenügend
Jonathan K.
23. Jän. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Very unhappy with our stay
We dealt with many issues throughout our stay. My Review: 0/10
-The cleaners were still there mid clean well after our agreed upon check in time.
-No basic paper products provided. We had to buy our own toilet paper and paper towels.
-There were not nearly enough body towels for the number of people in our group. Also, the towels were in 2 separate piles, 1 still drying in the dryer, the other in a wet pile atop the dryer
-Trash left behind. Advil liquigel, used disposable razor, empty shampoo bottles, etc.
-Soap bottles had been filled with mostly water creating a bubbly substance not suitable for cleaning. We wound up having to go out and buy our own soap
-Bathtub was full of debris (Hair, fuzz, crumbs, etc.)
-Full-load of dishes still in the dishwasher. Also, the top dishwasher shelf is broken and the whole thing pours dirty water out over the kitchen countertop, missing the sink entirely
-The listing advertised a brand new oven. However, not 1 but 2 ovens in this house broke on us during our stay. The inside-glass on the range shattered. The door on oven number 2 does not close properly leaving the hot air to escape into the kitchen.
-The room I personally stayed in had unclean sheets. In addition, other rooms had sheets and duvet covers that were stained with white splotches.
-The listing advertised a ping pong table which was not on site. Also, the air hockey table has a huge hole ripped in the center of it.
We submitted a detailed letter to management outlining every thing I have addressed in this review, to which they responded with zero effort for amends or acknowledgment of our issues.
Ultimately, we were very unhappy with our stay and would urge everyone not to stay here, unless you want the theme of your vacation to be “disappointment.”
Jonathan K.
Aufenthalt von 3 Nächten im Dezember 2022
