2/10 – Ungenügend
Ilyas
19. Aug. 2025
Verbesserungswürdig: Sauberkeit und Kommunikation
The only good thing is the location. Never experienced anything like the communicatuon with globalstay. They force you to contact them via an email address and links that are not clearly identifiable. I had to send a selfie holding my ID and take a seperate picture of my ID. Then they made me answer the same questions three times and told me that the booking would only be comfirmed after answering those and paying a deposit, although we had already paid the full amount via Expedia. They made me pay via an external link.
The nervewrecking communication cost me two days of our holiday.
They were almost an hour late at the meeting point although I informed them on time when we'd arrive. My mum had a broken knee, so that was the worst for her.
There were not enough supplies for 5 people. After our complaint we received 15! glasses, but no cups and no extra chairs.
The bath towels had a weird smell they didn't have after we washed them. There were no hand towels. We got them a day later after complaining about it.
Do not book! The location does not make up for the worries and troubles you have with globalstay.
Ilyas
Aufenthalt von 4 Nächten im August 2025
